[Resolved] Snapdeal.com — Perfumes

Tracy Ann

from Jaipur, Rajasthan

Address:	Mumbai City, Maharashtra, 400001
Website:	Www.snapdeal.com

Hi,

I purchased 2 perfumes on Snapdeal.com. One being Versace Crystal Noir and the other Burberry Body Gold special edition. I am so disgusted as both these products are absolutely fake. Both the bottles don't have a CLG code printed on them, the finishing of the packaging is terrible and the smell doesn't last for more than an hour. I bought these 2 products on offer and paid 6k online. I can easily return the products and and get my refund but that's not going to stop this from happening in the future. I wish to take serious action and have this justified. Kindly help me on the same.

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Jan 13, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Dec 10, 2016

Updated by Tracy Ann My order no. is [protected] and city that Snapdeal operates from is Delhi and Mumbai.

Verified Support

Dec 12, 2016

Snapdeal.com Customer Care's response Dear Tracy Ann,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,

Team Snapdeal