Snapdeal.com — PLS DO NOT BOOK ANY ORDER IN SNAP DEAL SINCE THE WEB SITE HAS BEEN HACKED AND YOU MAY LOOSE YOUR FORTUNE LIKE ME

Address:

Kolkata, West Bengal

Sub : Complaint against Bank Fraud and possible link with HACKERS with SNAPDEAL AND VINLINE ENTERPRISE PVT LTD With reference to the above would like to inform you that on[protected] self had visited VINILINE ENTERPRISES PVT LTD(TOPSIA) to book a bike, where in the manager had swiped my SBI card on SNAP DEAL web site, initially he swiped twice but could not succeed the transaction latter he swiped by HDFC debit card and the transaction was completed. Today morning when I was checking my SB a/c an amount for Rs 6000.00 (Rs 3000.00 each) amount was debited from my SBI A/Cs, self had immediately called the [protected] Snapdeal Customer service and had a talk with Ms Shibani & Mr Maynak They informed that the amount will be reversed and the amount will be refunded, and had also informed that there will be a verification call from Snapdeal office Delhi for verification. After 30 mins a call came from Mr Rajiv Gupta from [protected] stating that he is from SnapDeal and the amount will be reversed to my account, surprisingly he had all the details of my purchase and also the amount which was wrongly debited from my a/cs. He asked for the debit card number after self have given him the debit card number had a doubt and immediately checked my a/cs statement and found that total 21989 amount has been debited from my ac/s in 3 transaction – Rs 9990 + rs 2999 + rs 8000. Self had immediately complained the same to Snap deal and had spoken with Ms Gurpeet & Ms Lochan & Ms Swetha .and they claiming that they will not be responsible for the amount debited, they will verify the same with their ac/s team and confirm. Its my earnest request to you to kindly assist to catch the culprit who had debited Rs 21989 from my ac/s