[Resolved] Snapdeal.com — Product has not been Delivered and there is no response from the Snapdeal Support Team.

MohammedRuman

from Vaniyambadi, Tamil Nadu

Address:	635802
Website:	www.snapdeal.com

I have ordered 6 product in Snapdeal in which 2 of the product (Suborder Id: [protected], Suborder Id: [protected]) has not delivered not yet and 1
replacement product(Suborder Id: [protected]) has not yet delivered.

My Order ID: [protected] (6 Items)

Order Placed on: 02 Oct, 2016

I had attached the screenshot. Please refer it.

I had done the online payment and taken the screenshots for all.

If the product has not been delivered on or before 18 Oct, 2016 then I have to take the legal action on this.

I already mailed to support team ([protected]@snapdeal.com) but there was no response yet.

MY MAIL ID IS [protected]@gmail.com

+4 photos

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May 24, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

Snapdeal.com Customer Care's response Dear MohammedRuman,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

Oct 21, 2016

Updated by MohammedRuman Are you cheating to customer or what ?? Without delivering the product your team has updated the status delivered. My Product ID is [protected] and Suborder Id: [protected].

And Another product which I requested for the replacement has not received yet. They taken the product back but return the product replacement. If I check my product status it is showing as Delivered. My Product ID is [protected] and Suborder Id:[protected].

Are you making fool to the customer ?? This is how you do the business? This is how you build your business?

This is how you make the fool to customers?

Let me take the Legal action on this. I have all the evidence to put the fraud case on SNAPDEAL.

Oct 21, 2016

Updated by MohammedRuman And Another product which I requested for the replacement has not received yet. They taken the product back but didn't return the product replacement. If I check my product status it is showing as Delivered. My Product ID is [protected] and Suborder Id:[protected].