Snapdeal.com — product return policy

Address:Chennai, Tamil Nadu

I ordered a protein powder and now i want to return it but they are refusing to accept it stating the reason that the nutrition product cannot be returned. But i couldnt find any word related to it in the return policy of theirs. Also, They have mentioned 7 days no question asked return.
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Dear Asokkalidass Kalisamy,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 26 NOV 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear Asokkalidass Kalisamy,

Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

Regards,
Snapdeal Online Team
not happy with snapdeal. their return policy is not good as compare to Amezon or Flipkart. I recently bought a micromax mobile with exchange offer they quoted 1800 for my old mobile however when person came to collect mobile he refuse to pay 1800 instead he offered 700. I bought because of exchange offer but completely dissatisfied with the service now and not able to return new mobile. please be careful if you are going for exchange policy.

Sanjeev
Snapdeal.com Customer Care's response, Aug 29, 2016
Verified Support
Dear san3110,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on writetous@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Sep 6, 2016
Verified Support
Dear san3110

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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