[Resolved]  Snapdeal.com — Product was not delivered till now

Address:Srikakulam, Andhra Pradesh

Product order id :[protected] Product name :Speed Dot Styles woman hand bag Order placed date:18 APR, 2015 Expected delivery date given:27 APR, 2015 Courier service :Gojavas courier service Order tracking no:UNISNPC5775324 Explanation : My product was ordered on above mentioned date but was not reached till now.Till now it was not delivered. There was being delayed in transit for two days and after reaching the product to my proper the courier service was went to deliver the product to wrong person and he rejected the product. The courier delivery boy even did't called to my contact number. Inspite of that they kept in their tracking website that i had rejected/cancelled the product. The product even did't reached me. GOJAVAS courier service it doesn't even kept it's branch address in their website to go and collect my product. Instead of that they are keeping the messages that "we will be at your address today keep your amount ready". From two days itself much time was wasted to me due to waiting for delivery of product. So, kindly please help to deliver my product as soon as possible and kindly try to avoid delivering products through GOJAVAS COURIER service as bluedart courier service is much better than gojavas. Regarding tracking information also gojavas was poor when compared to bluedart.
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Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 04, 2015
Gojavas Courier Customer Care's response
Dear Customer, We came across your concern and found you to be highly upset with us.We have escalated your concern and getting this checked for you.Our Care team member shall get in touch with you soon. regards Team Gojavas
Complaint comments 

Comments

Dear arangi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online
Dear arangi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear arangi,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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