[Resolved] Snapdeal.com — Received a different item

Mrrinal Dev

from Patna, Bihar

Address:	400097
Website:	www.snapdeal.com

I have ordered for Prym Black Slim Fit Joggers (large size) but instead of receiving it Snapdeal has send me Shuffle men's jogger medium which is of very different quality and actually it is not the product I have ordered. If the product which I have ordered i.e. Prym Black Slim Fit Joggers (large size) is available then I want it and replace the wrong product as soon as possible.

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Nov 24, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2016

Snapdeal.com Customer Care's response Dear Mrrinal Dev,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear Mrrinal Dev,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal