Snapdeal.com — Received empty box against order of "oppo f1 plus mobile"

Address:Raigad, Maharashtra

I have done online shopping at snapdeal against order no. [protected].

I have placed an order for "oppo f1 plus mobile phone" on dated 14.07.2016. I received courier details of blue dart awb# [protected].
Courier company delivered this mobile phone on dated 18.07.2016. After couple of hours i unsealed the box and got shocked as there is no mobile and its accessories inside, the box is completely empty. I registered complaint at snapdeal customer care also
Necessary details are as under:

Name (Buyer): swapnil daphal
Address: asian colour coated ispat ltd. (Works), khopoli, vill, dahivali, paliphata, mum. - pune highway, dist. Raigad, 410203, maharashtra, india
Contact no.: [protected]
Item: mobile phone
Make: oppo
Model no.: f1 plus
Order no.: [protected]
Sub order no.: [protected]
Imei no.: [protected]
Seller: n. S. Enterprises, ludhiyana ych
Address: khasra number, 29/21-22-23, 30/24-25h b no.91, vill. Kaidan, post office bhatian, tehsil and dist. Ludhiyana, punjab - 141007, india
Invoice no.: s60190/16-17/816
Invoice date: 14.07.2016
Amount: 26275
Payment mode: credit card (06 months emi)
Bank: axis bank

Kindly take necessary action and plz resolve this issue

Thanks & regards
Swapnil daphal
[protected]
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Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Swapnil Daphal,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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