[Resolved]  Snapdeal.com — Red chief shoes

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I want to make a complaint against a company.I had ordered a shoes from snapdeal but order was not placed, transaction got cancelled . I did complaint against my order to snapdeal customer care, called on the customer case number[protected] but nothing happen so far. When I ask to snapdeal customer care they said we will refund your amount but its been more than 2 weeks, I dont fell they are gonna refund .
I am attaching the mail send by snapdeal on which i replied with the details they asked, still no response from their side.

Order ID: [protected]
Placed on: Mon, 18 Apr, 2016
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Aug 8, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Happened with me also
Dear Amit(amitdubey766),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Dear Customer(p2dud),

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
I drop you mail with all information, plz check it and let me know my complaint status asap.
Dear Amit(amitdubey766),

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal
Dear Customer(p2dud),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal
I mailed you with all information, my information is below
Order Id: [protected] Reference No: 22464959
Order Id: [protected] Reference No: 22464959
Placed on:18/4/2016 5:40 PM Issued on:21/4/2016

Dear Amit(amitdubey766),

We already informed you that your refund has been initiated from our end.

Regards,
Team Snapdeal

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