[Resolved]  Snapdeal.com — Refund

Address:Malappuram, Kerala, 676311

Not refunded my amount into my account.snapdeal status displays refunded successfully.but not receive my amount.snapdeal says 11august2016 credited to my account.but not receive my cash.next day i checked my balance but not receive my cash in my account.then i contacted to customer service they responded negatively.
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Sep 17, 2016
Complaint marked as Resolved 
Aug 13, 2016
Updated by navas tv
Please give my money
Verified Support
Aug 17, 2016
Snapdeal.com Customer Care's response
Dear navas tv,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Complaint comments 

Comments

Order ID: [protected]

Why the order status is not being updated. I was promised delivery by 19/08 and now I have been informed that same will be delivered by 22/08.

Since Ratan Tata Esq is one of investors, I had gone for Snap deal. It seems I have made poor decision to source from Snapdeal.
Snapdeal.com Customer Care's response, Aug 22, 2016
Verified Support
Dear sramalm,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Hi,

I Just received the message and email confirmation that the order cannot be serviced.

I bought the Vaccum cleaner equipment from Snapdeal and they are not able to service the BASIC PARTS LIKE dust collector bag of the vaccum cleaner.

Pl advise if company like snapdeal can deal with the product which cannot be serviced / backed by them. Is this possible in any other developed economy.

Mr Rattan Tata Sir, you are putting your money on the wrong horse.

Regards
Snapdeal.com Customer Care's response, Aug 24, 2016
Verified Support
Dear sramalm,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

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