[Resolved] Snapdeal.com — Refund denied

riyazone

from Ernakulam, Kerala

Address:	Kozhikode, Kerala, 673005
Website:	Snapdeal.com

I have ordered for a Amway Cal Mag D and Iron Folic on 12th November 2016 - Order ID: [protected].

My Order is not completed after I'm getting confirmation on 16th Nov. And they initiated refund on 16th Nov 11:50 PM.

But till now I didn't get my amount (1501). I called them many time but not use and they are not replying on mail. Such a bad experience from Snapdeal. I never expect such a worst experience.

Attaching my order details and bank statements for confirmation.

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Jan 1, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Nov 17, 2016

Sharique Malik's response worst to worst

Verified Support

Nov 24, 2016

Snapdeal.com Customer Care's response Dear riyazone,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Nov 25, 2016

Updated by riyazone No use.. I lost 100 Rs calling to snap deal..I'm going top raise a complaint at Customer Court

Verified Support

Nov 28, 2016

Snapdeal.com Customer Care's response Dear riyazone,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

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Comments

Sharique Malik

from Mumbai, Maharashtra

I purchase a leather jacket worth rs. 2385 amount debited from my account but order not showing, then i order second time but my first order's amount not refunded. and i m not getting help from ur help center..call me: [protected]

regards
sharique malik

Snapdeal.com Customer Care's response, Nov 24, 2016

Verified Support

Dear Sharique Malik,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Dec 1, 2016

Verified Support

Dear Sharique Malik,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal