Snapdeal.com — Refund is not done | |||||
Dear Sir/Madam, I had ordered a Micromax Television on Snapdeal.com which was delivered on 21-March-2016. We had called for Authorized Technician from micromax For the Installation purpose. Once the installation was done the technician told us the product is faulty. I immediately lodge the compliant in snapdeal regarding the product on 22-March-2016. Snapdeal took 4 weeks to make the Pick-up. That's really pathetic. i have Shared my Bank details with Snapdeal for Refund on 21-April-2016 i was promised that the amount will refunded to account within 4 working Days but as of now it has been 10 days i have not got the money in my account. Daily i am calling and reminding them on this. they giving hoax promises like i will getting it in 2 hours, 4 hrs & 24 hrs Blah Blah... Please look into the Issue. And Help me out as soon as possible. Thanks & Regards, Jagannath Was this information helpful? | |||||
|
Snapdeal.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Jagannath,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal