[Resolved]  Snapdeal.com — Refund is not happened

Address:Chennai, Tamil Nadu

I have booked Nikon Coolpix L29 16.1MP Digital Camera on 11th November in Snap deal and cancelled the same few(2-3) days back since booked. I have called Snapdeal customer care few times(4) and they said I need to share my CC statement. Yesterday I send back with my statement but I couldn't find any process and enclosing with this mail too. I mailed to [protected]@snapdeal.com but it is keep bouncing back to my home address. is this way that snapdeal respond to customers? I am keep sending mails and calling customer service for my refund but I am not getting any update or call on my request. This is totally unacceptable.
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Aug 14, 2020
Complaint marked as Resolved 
Dec 20, 2014
Updated by kingofkings
my Order ID - [protected]
Complaint comments 

Comments

Dear Palpandi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
i dont see any progress on my comments. I dont know whom should contact further. I have tried to reach one of the Snapdeal managers and the customer care person said that his manager will speak to me in 4 hours but that is not happened yet.

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