[Resolved] Snapdeal.com — Regarding Return / Replacement

vamsykrishna88

from Chennai, Tamil Nadu

Address:	New Delhi, Delhi, 110020
Website:	snapdeal.com

Order ID: [protected], Placed On 04 Oct, 2016

Item has been delivered!
08:19 PM, 08 October, 2016

Received product on 8th October but the Warranty starts from Jan 28, 2016 (Image-1)

Snapdeal Requested send the Express code / service Tag... (Image - 2)

Courier slip request mail from snapdeal (Image - 3)

Courier Send manually... Courier slip ( Image - 4)

Replacement request has cancelled (Quality check is failed ) due to that customer executive noted that the Product has connectivity issue ( Informed by Customer support when i call them) but the Request is raised for Warranty issue.

Request Ticket ID : 32935184

But the Complaint is not processed till now... ( Image - 5)

They also agreed that the Quality check is failed rejected due to that the complaint registered wrong.

But they are not revealing what happening from 4 days and they are tellling that product will be send back with in 48 hrs but there is update from 4days..

+6 photos

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Dec 2, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2016

Snapdeal.com Customer Care's response Dear vamsykrishna88,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal