[Resolved]  Snapdeal.com — Rejecting order return without any valid reason

Address:Pune, Maharashtra, 411004
Website:snapdeal

Ordered Mi Max from Snapdeal, was facing a minor issue with screentouch and also I felt screen size is little large. Of course just loking at d configurations on paper and the actual product with the configurations is different thing. So I returned my product but snapdeal rejected it mentioning no return for electronics product. Guys its a mobile worth Rs. 15000/- and bought from the money of my hard-work. How can I let it waste because of your pathetic policy.

I don't even want refund of the money. I am ready to by other mobile/products from your site only. Still you are not co-operating. This is really disgusting. I would like to have a helping hand from you which will obviously be useful for the promotion as well and will lead to customer satisfaction.

Thanks,
Poonam
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Jan 22, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2016
Snapdeal.com Customer Care's response
Dear poonam.[protected]@gmail.com,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Dec 14, 2016
Updated by [email protected]
Still no any update . See the service of snapdeal
Dec 16, 2016
Updated by [email protected]
Worst Experience. I'll never buy anything from Snapdeal, and I recommend others as well don't shop anything on Snapdeal as you will end up with dissatisfaction only.
Verified Support
Dec 19, 2016
Snapdeal.com Customer Care's response
Dear poonam.[protected]@gmail.com,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal
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