[Resolved]  Snapdeal.com — Replace my order

Address:Vadodara, Gujarat, 390012
Website:Snapdeal

I have ordered you a office chair suborder number [protected] but the product received me by damage and very poor quality I complainedthe customer service and request to replace my product on 24th Nov 2016 but still I didn't get any response and no one contact me I frustrated on Snapdeal they have very poor service and very cheap product my order is not same as i see in application please contact me immediately
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Jan 7, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2016
Snapdeal.com Customer Care's response
Dear Rajesh3699,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Comments

I ordered for casual shoes with the size of 8, today I receive it but size is 10, so I need to exchange it with proper size 8.
Snapdeal.com Customer Care's response, Dec 6, 2016
Verified Support
Dear Deep21,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Dec 14, 2016
Verified Support
Dear Deep21,

We hope your concern is resolved. In case you need any further assistance please contact our customer care through https://www.snapdeal.com/helpcenter/customercare.

Regards,
Team Snapdeal

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