[Resolved] Snapdeal.com — Replacement of faulty hp deskjet ink advantage 2520hc all in one printer delivered on 26th oct-2016 | |||
Replacement of faulty hp deskjet ink advantage 2520hc all in one printer delivered on 26th oct-2016. i sent email with images of printer and certificate Given by hp engineer that the printer is dead on arrival, means not working since installation and need to replace. I sent 4-5 emails and daily phone on customer care of snapdeal, but No action. 4 days before they told that engineer visit schedulded And he will call within 24 hours, but till date neither i received Phone not he visited. Kindly give your valuable advice. Regards, Manoj kr. sharma M-[protected] Was this information helpful? | |||
Dec 17, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 03, 2016 Snapdeal.com Customer Care's response Dear Sharma Kumar Manoj, We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you. Regards, Team Snapdeal Verified Support Nov 11, 2016 Snapdeal.com Customer Care's response Dear Sharma Kumar Manoj, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||
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