Snapdeal.com — Return: intex cloud breeze

This is regarding the 22442016 against order number [protected]

Sorry to say, but even after multiple call to your customer executive no resolution is provided. I really feel cheated by snapdeal and made big mistake by buying product from snapdeal.

First call, i made on last saturday i.E. 23/04/16 for requesting to return mobile and i was informed that technical executive will visit my home before taking mobile back but no one visited till now. We (Me and my wife) have made multiple call but every time i got assurance but no action is made.

Could you please tell me, is there any deadline to resolve this issue?

I don't care if you not take your mobile back but please give my money back so that i can purchase new phone or now allow me to purchase new phone from your site.