[Resolved] Snapdeal.com — return requet failed

SamirMistry123

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Don't bye any thing from snap deal as TrustPay claim by Snap deal is face as they not responding to my return request for last 20 days. Their call center service is worst in all online seller. Never give any satisfactions answer.When i raised return request they send me bludart contact detail, but bluedart denied to do reverse pickup.When i again tried to contact snapdeal they give me fake commitments. After calling again and again and finally they told me to courier the product on my own.Most pathetic service i have ever encounter while doing online purchase.

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Aug 14, 2020

Complaint marked as Resolved

Nov 09, 2014

Updated by SamirMistry123 Don't bye any thing from snap deal as TrustPay claim by Snap deal is fake as they not responding to my return request for last 20 days. Their call center service is worst in all online seller. Never give any satisfactions answer.When i raised return request they send me bludart contact detail, but bluedart denied to do reverse pickup.When i again tried to contact snapdeal they give me fake commitments. After calling again and again and finally they told me to courier the product on my own.Most pathetic service i have ever encounter while doing online purchase.

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Comments

Snapdeal.com Customer Care

from Delhi, Delhi

Verified Support

Dear Samir,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team