[Resolved] Snapdeal.com — Sd cash deducted without purchase

Abhinay.yo

Address:

Gwalior, Madhya Pradesh

I wanted to buy a blood pressure monitor.. I added it to cart.. Added address.. Proceeded to payment..and applied sd cash of 500 rs. Then proceeded for further payment via debit card.. Unfortunately my debit card was blocked..so i was unable to complete the transaction.. I cancelled it then.. Now it shows no sd cash.. Moreover it says it is deducted in order no. [protected]. While complaining it says it is invalid suborder no. Pls help me.

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Aug 5, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Abhinay.yo,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Hi Abhinay.yo,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal