[Resolved]  Snapdeal.com — Shamelessly drops an email stating non-serviceable area after purchase of product

Address:	New Delhi, Delhi, 421201
Website:	www.snapdeal.com

This is the worst thing i have seen shopping with snapdeal.com. The toll free number[protected] doesn't have any option to talk to a rep. It's just a ivr based function.

I order my product (Musclepharm combat, 4lbs) on snapdeal.com on 26th april 2016. My order no. Was order id: [protected]

This greatest of greats e-commerce company promises to deliver product by 30th april 2016. On 29th i receive sms stating it's out for delivery. A while later they send another sms stating your area is non-servicable by courier partner and i have to go and pick it up from their hub.

I want to make a point - what is the point of e-commerce when a customer has to take the pain of picking things from a courier hub. Wouldn't it be more convenient to pick stuffs from a store. This is truly a height of consumer disrespect. Come on. I have heard courier companies asking consumers to pick goods from hub, but snapdeal sending an email to consumer to pick goods from the courier is truly a shame.

Snapdeal, if you can't ship in my area, you should have known that before hand. After placing an order and taking my money you can't give me this crap of picking from a hub.

So for this order if you can't deliver, simply cancel it and refund my money back. Shameless people.