[Resolved]  Snapdeal.com — Snapdeal doing Fraud by selling faulty products

Address:

Ghaziabad, Uttar Pradesh

I purchased Nokia Lumia 925 from Snapdeal, ORDER # [protected]. I have received the mobile with a manufacturing defect on the screen. Under low light I can see lot of black spots on the screen. When I called up Snapdeal I was informed that reverse pickup would be done and I will get a replacement in 5-7 days. I received a call from SnapDeal (Rep Name: Guru Tyagraj) - this guy told me a new story altogether and informed that Snapdeal require DOA letter from Nokia service center which will allow him to initiate replacement. I went to Nokia Service Center and They denied DOA stating that they do not provide any DOA for any product purchased from an online website. I am getting no support from anyone. Now I have been using this product from more than a week and I have come across several issues. - Battery issue - Battery doesn't last more that 12 hrs. Signal Issue - Signal keeps dropping, Radio issue - Radio doesn't work. It's a which has been purchased through SnapDeal.com . And These guys are just not bothered. Moreover I wrote a review about this product on snapdeal.com and guess what, My negative review was removed from their website. Snapdeal.com is Fraud. Kindly Do not purhcase anything from them.