Snapdeal.com — Snapdeal is not giving my refund as they have sent some stones instead of my shoes

Address:Dehradun, Uttarakhand

I ordered a nike airmax shoe worth rs. 5597 on
Order id -- [protected]
Complaint no[protected]
I got the product and when i opened it i saw that there were only stones not my shoes & when i raised a complaint on snapdeal they said that we cant help out because they have sent the product now all my money has gone.They are just fraud.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Manav Bist,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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