[Resolved]  Snapdeal.com — Snapdeal isn't initiating my refund

Address:Kolkata, West Bengal, 700016
Website:www.snapdeal.com

I had ordered a laptop on 13th of October. Order No. [protected] .
The same was picked up on 3rd of November by ECOM courier. Snapdeal is not giving my refund even after being reminded everyday. I still haven't received my refund and it had been over a month, I had also shared my courier receipt for the pickup on 5th November.
The courier receipt is attached below.
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Jan 1, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2016
Snapdeal.com Customer Care's response
Dear Akash Agarwala,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
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