[Resolved] Snapdeal.com — Snapdeal Return request closed for my Order id- [protected]

soniathomas03

from Chennai, Tamil Nadu

Address:	Ernakulam, Kerala, 682017
Website:	www.snapdeal.com

Complaint in reference to Order id- [protected]

I have raised several complaints from your mobile app but I am not getting any responses for the same. I wanted 2 return both yellow and orange capris from this order, however there is something wrong and I am not able 2 raise return for the orange capris, they show return request closed. However yesterday 27th August 2016, the blue dart person came to pick up yellow capris and I have sent orange capris along with the yellow, as i have size issue with both. Kindly revert with the update ASAP
I AM NOT ABLE TO CONTACT YOU ON YOUR CUSTOMER CARE NUMBER NEITHER I COULD FIND ANY EMAIL ID. Hope u receive this mail
registered mobile no is [protected]
kindly call me back on [protected]

Thanks
Sony Thomas
[protected]@yahoo.co.in

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Sep 29, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2016

Snapdeal.com Customer Care's response Dear soniathomas03,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal