Snapdeal.com — Spacewood bed

Address:380058
Website:www.snapdeal.com

Hi Team: I ordered for spac wood carnival bed from Snapdeal and order ID was [protected].order placed on 20th April 2016 and received on 30th April 2015 but no installation so far.more then 30 calls from my side to snap deal customer help line number but always same answer we will do it but result is zero. When i raised request for return that time got reply area is out of service we can not pick it up you have to pack it and send back to our ware house.If it can be delivered at that address then it can be picked up also. Need help to sortout this issue because snap deal not responding.

Worst service and no customer care.

worst worst worst service!!!

Regards Sandeep
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Snapdeal.com customer support has been notified about the posted complaint.
May 25, 2016
Updated by sandeep deswal
Hi Team: I ordered for spac wood carnival bed from Snapdeal and order ID was [protected].order placed on 20th April 2016 and received on 30th April 2015 but no installation so far.more then 30 calls from my side to snap deal customer help line number but always same answer we will do it but result is zero.
When i raised request for return that time got reply area is out of service we can not pick it up you have to pack it and send back to our ware house.If it can be delivered at that address then it can be picked up also.
Need help to sortout this issue because snap deal not responding.

Worst service and no customer care.

worst worst worst service!!!
Regards
Sandeep
Complaint comments 

Comments

Dear sandeep deswal,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Team,
I got call from your team but till now no solution.Same commitment only no solution.I need problem solution rather then commitment.
Again i got SMS stating that Pack in original packing and send to our ware house.

I dont want any further commitment.Last 27 days i am suffering with your service deficiency.Enough torture from you team

If You can not solve issue refund my money.

sandeep
.
Dear sandeep deswal,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
Team,
Today was target date as per your commitment but so far no response from any one any still condition is as it is.
Hope You will take a note and fix it.
Dear sandeep deswal,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal
After 35 days of continuous follow up and daily 4 to 5 call to customer care finally Sanp deal install the furniture.
Such a worst service by SNAP deal.
I will not buy any thing from SNAP deal in future and recommend to other also not to do so.
worst service !!!
Worst service!!!
Dear sandeep deswal,

Thanks for the acknowledgement. If you have any further issues please [protected]@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

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