[Resolved] Snapdeal.com — Tampered package was delivered

Bhavjot Singh

from Hathras, Uttar Pradesh

Address:	Dehradun, Uttarakhand, 248001
Website:	snapdeal.com

The package containing zebronics vr headset(order no.-[protected]) which was delivered on 24/9/2016 by Sumit Kumar was tampered and when i asked them to let me check if my product is in there or not, i was refused. the box was torn from one side. the delivery person behaved very harshly. he said that it was torn while being stacked in the delivery bag and your product would be fine inside but according to the condition of the delivery box, it didnt seemed that even my product was inside the box or if it was it might have broken.

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Oct 29, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Snapdeal.com Customer Care's response Dear Bhavjot Singh,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal