[Resolved]  Snapdeal.com — They have denied to refund moreover they have taken product back by false commitment

Address:Rajkot, Gujarat, 360005
Website:www.snapdeal.com

I have order a watch of titan cost 6000/-
Due to poor packing the product was damage so i return thm and ask my refudn.
Now they have taken watch n denied tht nw thy nt gonna send money nor watch.
Whn i ask them for reason thy said there is a descipancy found in my account but thy denied to clear the descripancy. Thy clearly said nothing can be done nw. Forget bout money as well watch.
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Nov 25, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Oct 25, 2016
Updated by akkiikumar
I have order a watch of titan cost 6000/-
due to poor packing the product was damage so i return thm and ask my refudn.
now they have taken watch n denied tht nw thy nt gonna send money nor watch.
whn i ask them for reason thy said there is a descipancy found in my account but thy denied to clear the descripancy. thy clearly said nothing can be done nw. forget bout money as well watch.
One thing i would like to knw from snapdeal team tht, before sending the product thy should check it, some tim thy send old product some time duplicat some time out nt fit properly. nw whn i face such issue i have to send the product back to u. thn y u say tht i return the package. u guys should nt mislead by giving false info on website.
Verified Support
Oct 25, 2016
Snapdeal.com Customer Care's response
Dear akkiikumar,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Verified Support
Dec 02, 2016
Snapdeal.com Customer Care's response
Dear akkiikumar,
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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