[Resolved] Snapdeal.com — Ticket no. 16779984 , Order ID [protected]. | |||
The product was returned on 10.1.15. I am requesting for the refund, Till date 15.3.15, I am calling to their customer care twice a week and get a regularly get the message that the refund will take 5-7 working days. The product that I had rejected was Surya Gas stove, reason was that it was received with damaged in transit, the photos were sent to the Snapdeal immediately, as this is had safety concerns I had rejected this product. I have shared my account no and other details and through their snapdeal system and I have shared the snapshot to them. I am really frustrated to follow up with them, as they are giving false information stating that the refund team will revert back and the customer care is not giving any commitment. As a customer I cannot go into the each and every department and process of snapdeal company for collecting my money. Please help me to collect the money, from snapdeal. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
 10 Comments | |||
Comments
Dear sukumar232,
We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.
Thank you for your cooperation.
Regards,
Snapdeal Online Team
We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.
Thank you for your cooperation.
Regards,
Snapdeal Online Team
The product was returned on 28.04.2015. I am requesting for the refund, Till date[protected], I am calling to their customer care twice a week and get a regularly get the message that the refund will take 5-7 working days. The product that I had rejected was BSNL champion standard mobile, reason was that it was received is not like mention in photos of taht product, I had rejected this product. I have shared my account no and other details and through their snapdeal system and I have shared the snapshot to them. I am really frustrated to follow up with them, as they are giving false information stating that the refund team will revert back and the customer care is not giving any commitment. As a customer I cannot go into the each and every department and process of snapdeal company for collecting my money. Please help me to collect the money, from snapdeal.
Iss compsny se mene ek product purchase kiya tha jo koi bina resone mera order cancle kr diya.
jb in logo ko mene bola ki iss order ko revelidate kr do mere ko inn logo mna kr diya.phir mene bola ki meri bat ceo se krvado to inhone mna kr diya . again mene rohit ji se bat krne ki try kiya to fir in logo ne mana kr diya ab aap btoa sir me kya kro
jb in logo ko mene bola ki iss order ko revelidate kr do mere ko inn logo mna kr diya.phir mene bola ki meri bat ceo se krvado to inhone mna kr diya . again mene rohit ji se bat krne ki try kiya to fir in logo ne mana kr diya ab aap btoa sir me kya kro
Dear rajesh rajmane,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
i want to return again product after canceling first return request
and how the refund come to my free charge account
and how the refund come to my free charge account
Dear prajwal dhande,
Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.
Regards,
Team Snapdeal
Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Aug 16, 2016
Verified Support
Dear prajwal dhande,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team