[Resolved] Snapdeal.com — Urgent — order number [protected] - not delivered | |||
We ordered on 7th november, delivered 9th dec. Due to mobile not compatible with 4g, we requested for change to next model. Item picked up from home on 14th nov. We received message that replacement request declined on 22nd nov, item will be resent back to address. Neither we got money refund, nor mobile returned back to us till date. Even calling to customer care number not helped, as per customer care our case been closed, but how??? We did not got our mobile.. Was this information helpful? | |||
Jan 21, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Dec 12, 2016 Snapdeal.com Customer Care's response Dear Namrata121, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||
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