[Resolved] Snapdeal.com — Waiting for refund as correct bank details updated online (ordered id :-[protected])

Priti Paul Dutta

from Coimbatore, Tamil Nadu

Address:	New Delhi, Delhi, 110058
Website:	www.snapdeal.com

I ordered pink frock for 3-4 year child but i received blue top with white leg-in for 10-12 year child. I was very upset with the snap deal services. I returned item on 18oct, 2016. I suppose to get refund within next 2 hours but i have not received my refund yet. I tried to contact snap deal in many ways but they are not reachable and no body has contacted me yet. I realized that i put incorrect bank details.

Fyi-i have now updated corrcted bank details on website. I am requesting you to please initiated refund asap.

My phone number :-[protected], [protected]

Email id:- priety. [protected]@gmail.com

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Oct 24, 2016

Complaint marked as Resolved

This case is not resolved. I haven't received my refund as I put Incorrect bank details. So the snap deal had initiated refund which was failed.I have updated correct bank details with my bank statement. Please refund my money Asap.

Snapdeal.com customer support has been notified about the posted complaint.

Oct 24, 2016

Updated by Priti Paul Dutta It is really making me upset. How come you have resolved this complain. Can't you check from your end as the refund transaction was failed. by mistake I put incorrect account number of ICICI bank. I have already checked with my bank and also updated my bank statement. I haven't received any amount from snap deal.

Verified Support

Oct 25, 2016

Snapdeal.com Customer Care's response Dear Priti Paul Dutta,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Oct 27, 2016

Updated by Priti Paul Dutta still I'm waiting for my refund. Please tell me the status. How long I have to wait?

Oct 28, 2016

Updated by Priti Paul Dutta Can someone answer my question? How long I have to wait for my refund?

Nov 02, 2016

Updated by Priti Paul Dutta I haven't received my refund yet. Whats going on with Snap Deal. Why r u taking so much time to resolve this issue. How long I have to wait for refund. Please explain!

Nov 08, 2016

Updated by Priti Paul Dutta Is anyone there who can respond. When will I get my refund. If you can't refund my money then send me the same pink frock that was ordered.

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear Priti Paul Dutta,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal