[Resolved] Snapdeal.com — Warranty wrongly updated by dealer/ company.

sumen

from Basirhat, West Bengal

Address:

Raigad, Maharashtra, 402108

Dear sir
I have purchased laptop from M/s Snapdeal maharashtra, Mumbai on 22/11/2015. Service Tag: J540J52 | Express Service Code:[protected], item code:- BD615829, item description - Your invoice copy for Item Dell Inspiron 3541 Notebook (X560171IN9) (AMD APU A6- 4 GB RAM- 500 GB HDD- 39.62 cm (15.6)- Linux) (Black). my laptop is not opening since last 22.11.2016 and after so may complaint no response is yet may recieved. mr. Sumen Mondal whose mobile no. is [protected] is no Call back ...

Order ID: [protected]
Detail
Service Tag: J540J52 Ship date: July 26, 2015 Country: India

Service Start date (GMT time zone) End date (GMT time zone)
Parts Only Warranty (Carry-In Service) July 26, 2015 July 27, 2016
POW (Parts Only Warranty) July 27, 2016 October 27, 2016
LIMITED TELEPHONE TECHNICAL PHONE SUPPORT July 26, 2015 July 27, 2016
NBD (Next Business Day on-site) October 27, 2015 October 27, 2016
Accidental Damage Service July 26, 2015 October 27, 2015
COMPLETECOVER COVERAGE PROGRAMME October 27, 2015 October 27, 2016
Carry-In Service (3-Business Day)(8x5) July 26, 2015 July 27, 2016

Thank You
Sumen Mondal

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May 10, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Snapdeal.com Customer Care's response Dear sumen,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal

Oct 26, 2016

Updated by sumen INVOICE NUMBER : SA66F3/15-16/11390 INVOICE DATE : 22-Nov-2015
SELLER BUYER
ARIHANT INF
C/o ProConnect Supply Chain Solutions Ltd,
SY No. 102/1, Adakamaranhalli Village,
Dasanapura Hobli, Makali Post, ,
CITY Bangalore / STATE Karnataka
PIN 562123
COMPANY'S VAT TIN : [protected]
COMPANY'S CSTNO : [protected]
Sumen Mondal
Jsw Dharamtar
Port(Jetty), Wadkhal, Pen, Raigad, Maharashtra, 402107
CITY Pen / STATE Maharashtra
PIN 402107
MOBILE [protected]
DISPATCHED VIA BLUEDART DISPATCH DOC. NO. (AWB) [protected]
S.N
O
ITEM DESCRIPTION QTY RATE TAX( CST )
AMOUN
T
1 . Dell Inspiron 3541 (x560171in9)
Notebook (AMD APU A6- 4 GB RAM-
500 GB HDD- 39.62cm (15.6)- Linux)
(Black)
ITEM CODE: BD615829
ORDER NO: [protected]
SUBORDER NO: [protected]
Serial No:"J540J52"
1 19315.
64
1062.36
(5.50 %)
20378.
00
Total (inclusive of Taxes) Rs. 20378.00
AMOUNT IN WORDS :INDIAN RUPEES TWENTY THOUSAND THREE HUNDRED AND SEVENTY EIGHT ONLY
DECLARATION
We declare that this invoice shows actual price of the goods and that all particulars are true and correct.
CUSTOMER ACKNOWLEDGEMENT--
I SUMEN MONDAL hereby confirm that the above said product/s are being purchased for my internal / personal
consumption and not for re-sale.
THIS IS A COMPUTER GENERATED INVOICE AND DOES NOT REQUIRE SIGNATURE