[Resolved] Snapdeal.com — Wrong and damage products received in replacement

vipul jadav

Address:	380026
Website:	www.snapdeal.com

I have order for 1 teddy worth rs. 629 on 15th sept (order no.[protected]) . I get delivery for same on 18th sept. But product deliver is different from my order amd also damage. I hve raise complaint for replacement on same day but product pickup on 21st sept and approved for replacement.(sub order no [protected]) Sub order placed on 22nd sept for same and i received teddy on today evening. When i open the box i totally surprised cause that product i sent back for replacement same piece delivery in very bad condition only outer packing is new. (Ref. No.[protected] I want claim my refund double amount for the same inconvenience 2nd time nd wrong commitment. If i cant get reply within two days then i hv raise complain against snapdeal in consumer court.

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Nov 8, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

Snapdeal.com Customer Care's response Dear vipul jadav,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal