[Resolved] Snapdeal.com — Yu yureka (16 gb)

bittoo panja

from New Delhi, Delhi

Address:

North Delhi, Delhi, 110007

I had ordered the YU Yureka mobile phone on 05.11.2016 on snapdeal, and the item delivered to me on 08.11.2016, i saw the description of the said mobile handset before booking, there is nothing mention about the second slot of mobile phone that either SIM or SD Card use at one time, rather it is mention that it a dual sim phone.

Secondly, i am calling to their customer care centre for return the product since last 3-4 days continuously and they told that our team will be call you within 24 hours, but i haven't received any call from their end till now.

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Dec 14, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

Snapdeal.com Customer Care's response Dear bittoo panja,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal