[Resolved]  Sofa Italia — Non delivery of sofa cum bed and showcase even after 4 months

Address:	Mumbai City, Maharashtra, 400706
Website:	Www.sofaitalia.in

I booked a sofa cum bed and a showcase worth of around 49 thousand on 26 january 2016 at exhibition held at cidco exhibition centre, vashi. I paid 25 thousand by credit card. Delivery time committed was 6 weeks.
Even today (30 april) after repeated they started work to make the furniture after 3 months.
Just few weeks back they completed the work and shared photos on whatsapp.
To our surprise the showcase made was not as per our requirement. It was not matching as per specification diagram drawn on bill. They agreed mistake and said the showcase furniture can't be prepared as per the diagram which was drawn by sofa italia official!

We have given them 3 options.
- make showcase as per specification mentioned on bill.
- give us option for different model of same price.
- just deliver sofa-cum-bed and cancel order for showcase.

After much debate on phone they opted for first option. More than 10 days passed after this agreement but even today there is no sign delivery (30 april)!

My expectation just to get what i have ordered.

People who are about to give order with sofa italia in exhibitions please brace for this kind of harassment.