[Resolved] Sonata — WATCH Quality is not good & Service also not done properly | |||
We bought SONATA Watch 7981PP01 on 03 FEB 2013. The light & Alarm facilities in the watch are not working and we gave compliant in the showroom(shop where we purchased) & they sent it for service. They kept the watch for around one month and they returned it without any repair. This is worst service which needs to be corrected from Showroom & service provider. The Showroom where we purchased: TITAN ONE(TIN#[protected]), VEDA TIMES, Chittoor-517501 Our Bill no: 2385 Date of purchase: 03/02/2013 Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Please take necessary action & do need full against the re-seller & service provider.
Reply
Dear Punith,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Dear Punith,
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve