Sony Bravia LCD S32 TV — Crinkles on the screen of the Sony Bravia S32 LCD TV

Address:	Kanpur, Uttar Pradesh
Website:	www.sony.co.in

I bought a TV in 2008 - S32 LCD TV. Have maintained it since then and have a limited usage. A week back noticed crinkles on the screen. Lodged complaint with Sony - Req ID 27912663. A representative examined and to my surprise suggested change in the whole panel. Reason provided was it happens with technical products. Not a valid enough reason for me to spend another 15k for replacement of the whole panel. If this was the scenario the company should have informed me at the time of purchase. Even after using the TV with utmost care I have to face this unnecessary hassle. Had it been a damage due to my negligence I would have been ready to bear the cost. Though this is an unacceptable and unjustified reason - 'it happens' . Can some one please look into this and get the TV repaired?