[Resolved]  Sony — Complain for the service provided by the service provider

Address:

Dhanbad, Jharkhand

We have a Sony LCD TV model no.KLV 32 NX500..Sl.no.-2400528...Date of purchase-10/07//2011 Its LCD was not working and thus was replaced with great pain. At first the service provider (Mr. Babuda cont.-[protected]) at our place told that he can't provide us with the facility of moving the TV to his location. Then when we send the TV to the service provider (Mr. Babuda) with our means he took a lot of time to repair and finally our LCD was replaced with a new one. After which when we asked him to install the LCD to our place he came with a wrong pair of stand to fix it on the wall. On telling him again he denies and says that the system is ok and there has been no mistake from his side and that the pieces of stand has not been misplaced or replaced. Till now our LCD is not affixed properly. Please reply and take action as soon as possible. Contact for the service Provider-[protected] (Mr. Babuda)