Sony — Complaint against Sandeep Kumar, Employee of your Service center, Bathinda, Punjab

Address:

Bathinda, Punjab

Complaint against Sandeep Kumar, Employee of your Service center, Bathinda, Punjab. A complaint for repair of Sony LED was got registered on[protected] with your service center, M/s. Adev Electronics Bathinda, Punjab. One, Mr. Sandeep Kumar ([protected]), Employee of service center visited on[protected] our home for it. He informed that repair of LED will cost Rs. 14700 and he remain seated for some time at home and asks our lady member that he will repair the same at personal level at a cost of Rs. 8000. About it my wife informed me at the office and after arguing it was refused to get repaired the LED. It came to our notice that he had left with some part i.e. a Chip of LED while it was got checked for repair of LED on next day by some another mechanic. Though on[protected] he insisted us again and again till 9 pm for repair it at personal level for Rs. 5000 but it was not acceptable to us. All these issues were brought into the notice of the owner of the service center at his mobile no. [protected]. We have already paid Rs. 250 as service charges by receipt no. 1025. We feel too much harashed by your local service center of esteemed world known Sony Brand. Till date no proper response came from service center. Hence we left with no alternative but to lodge complaint at yours. Moreover we are going to lodge FIR with concerned employee/service center and shall move to consumer court for such harashments and lose. Regards CA Kamal Singla Bhatti Road Bathinda [protected] [protected] [protected]