Sony — Complaint against technical problems in Sony Xperia T2-Ultra Mobile purchased on 15/04/2015.

Address:

Jabalpur, Madhya Pradesh

Date: 08/07/2015 To The Manager Sony India Pvt. Ltd. Sub: Complaint against technical problems in Sony Xperia T2-Ultra Mobile purchased on 15/04/2015. Dear Sir, I have purchased a Sony Xperia cell phone from Sundram Sony Exclusive Showroom, 569, Nagar Nigam Road, Beside G.D. Complex, Marhatal, Jabalpur – 482 002, Madhya Pradesh, having invoice no. 42 on dated 15/04/2015 Its model no. is Sony Xperia T2-Ultra D5322 White. From the date of purchase, I have faced many technical problems in the above, which details I have mention following:- 1. Network is disconnecting so many times in a day, when I restart the mobile, it works properly for some time and after that its network again troubling by some technical reasons. It happens many times in a day. 2. Ringtone volume is very slow. 3. Camera does not working properly and it have a poor quality of camera like normal camera’s. 4. Transmitting voice does not reach properly to other person while talking; it works randomly, like low voice and loud voice again & again. It happens always while talking someone. I complained to the shop i.e Sundram Sony Exclusive Showroom, Jabalpur, he said that you should try to check the mobile in Sony Service Center. I went to Indore in Sony Showroom, situated at Yaswant Road, Indore, they checked and format the mobile and uploaded new software, but mobile is still works like previous. I hereby request you to please follow the above complaint at the earliest and replace the mobile form the shop or other place as order by you. You early action will be highly appreciated. Thanks Sahana Dilshad Zaidi +91-[protected]