Sony — Fraudulent Product

Address:

Kolkata, West Bengal

This is regarding an item i purchased last month from Flipkart and which turned out to be fake. The Order id is - OD[protected] and the item purchased was a SONY powerbank of 10000 mah capacity from the seller "Auraa". The order was received nearly a month ago but the powerbank has not been holding charge since then. Encountering this problem i had to take it to a Sony service centre for resolving the problem. On inspecting the product they discovered that the powerbank was not only fake but also was an example of a high level of fraudulence. The circuit of the product contained a small battery (hardly 1500mah) and most amusingly had a piece of steel rod used in building construction to make the powerbank weigh heavier. Photos are attached in the mail below. This is not only a case of a faulty product but an extreme act of deceit and crime from the seller 'Auraa'. I demand serious action against this and resolution of my problem.