Sony India — 24"LED Sensor complain after 22days not solved.

Address:

Angul, Odisha

I complained regarding remote not working properly via Request ID 25913547 on dt.12/06/2015 at 09:21AM, which assigned to Balaji Service, Sambalpur, though the service person named Suraj bearing mob.no.[protected] came and told me that as my LED is of just 3-4 days old so, it will be replaced and taken the documents for the same, and after that gave me the deadline for the same is 29thJune'15, but I gave him time till 2nd July'15, but while calling yesterday i.e. 3rd July'15 the concerned person told me that while it is coming via courier it got wet so, he is arranging for another soon but, as far as my knowledge no standard courier service have this type of service in now-a-days. Please look into the matter soon otherwise I will think to made a wrong decision by purchasing a Sony appliance which was have a world class quality once upon a time.