Sony India — 32 sony bravia

Address:	753014
Website:	www.sony.co.in

This is to inform you that I had purchase 2 LCD tv(SONY Bravia)from LP ELECTRONICES, CDA, CUTTACK ODISHA(1.KLV-32CX350 Serial No-3260869 &2.KLV-32BX350, Serial No[protected]in 2012.That Time sales guys told me that this TV (that I bought) was a very good TV and would function without any trouble for a minimum of 10 years. I am so disheartened to now know that both are worked for just over 3 years and the display is ruined. I hardly watch TV and after that I loddged Complation the company's service engineer after checking told that TV Panel has gone It will take around Rs.12000/- to fix the the same. It is surprising that a part of product which cost around 40% of the cost of the product develops a fault in less than 3 years of purchase. As i earlier told that I had purchase two LCD tv both are same issues and It is really pathetic.I don’t know what your organistion do for Custemer satisfication and One more thing I want to tell you that if your company deal like that Then u know what about your Company Future.I don’t think so that now a days nobody Want to buy any product from Sony Brand so Pls maintain your BRAND name so that we are happy if customer happy then YOU also. Soumya ranjan Sahoo [protected]