Sony India Complaints & Reviews

20days before I have complained about my tv screen as it shows only white screen, on 15/02/2016 screen panel got changed... and from last two days it creating problem like half screen working n half not working...
Pls take strict action on it...
Pic attached below.....

Panel Issue
We have purchased the Sony Bravia in Apr 2015.Suddenly the TV started giving problems where the TV doesn't switch.
The engineer confirmed that the issue is with Panel on the 29th January 2016. He confirmed that the TV will be repaired and sent back with 7 days. When that did not happen there was no update from Sony informing us about the delay.
I called up the customer service team and spoke to Himanshu...

I am writing to you in good faith. I have been a loyal Sony customer for last 25 years Over the years I have purchased SO MANY products from Sony, Professional, prosumer and consumer, Broadcast cameras and tape decks, Beta and SP and digital. Computers, TV's analog and digital, telephones, Stereos and mp3 players. The costs have been astounding for the products themselves but more so for support and upkeep. Sony WAS the brand to buy for professional...

I need to address my issue I purchased Sony mobile Aqua A4 on 15th August 2015 from Faridabad. After few days phone showing problem "Hanging, Overheating & Camera error issue" & submitted mobile 3 time for repair in Faridabad service center. Every time they have changed the mother board & some other parts but after 2-3 days same problem, so raised a request to customer care that to refund my money but they denied to refund. Ur intervene required...

I have bought your sony walkman on 2nd feb 2016. In your this new walkman series you have given one new socket for charging & uploading songs in the walkman. On my first use only after uploading songs in it when i tried to take out walkman from that socket it broked one of its headphone as its very tiight locks in it. now ur company is not repalcing it nor repairing it. i m totally sony brand user my phone television & MANY OTHER things are...

URGENT REPLY AND ACTION REQUESTED
I Purchased Sony LCD in 2010.
Few days back I called Sony Tech. and i was informed that LCD panel has to be replaced but for that i have to give purchase invoice which i gave them the duplicate invoice of Croma, Juhu, Mumbai.Today Sony people called me and informed as part is not available presently we will try to get it repaired.

Im shocked as im facing this problem fr the 1st...

The screen is not responding at all, it keeps touching on its own. As it has a physical button for camera so i can open camera by pressing the shutter button, it also captures images but not by touching. So please suggest me if the touchscreen replacement would work and how much will it cost because i have given my phone to sony service centre and they told me it will cost me 29000/- INR to repair my phone so i took my phone back as its a...

Dear Sir


I bought a Sony M4 Aqua on 18th feb 2016 it's have many problems like when i open camera screen turns black, some time no sounds from speaker during music play and when i switch of or restart the phone then phone hangs and not turn off/ restart till the battery dead.
Please help me out i want my phone replaced....

I recently purchased Sony Bravia LED TV from Ms. Sathya Agencies Located at Kumananchavadi, Chennai. This TV is repeatedly getting restarted today. I went there and informed about my problem they saying i have to wait for 2 days. I just purchased this TV 4 days before. Now it is under problem. Then what is the guaranty about this product. Serious action to be take for their lethargic in customer service on Both Sony India and Sathya Agencies....

1. I purchased a Sony Bravia LED TV, Model 32R512C on July 11, 2015 from Croma-South Ex-II, New Delhi-49.

2. Since installation of the TV I felt problems, as just after laps of 15-20 days the TV did not display sound and pictures for 5-6 seconds sometimes.

3. On Feb 14, 2016, the TV completely went-off. Now there is no display or sound longer. In this regard, I made a complaint (complaint No[protected] on...

I bought sony mobile Xperia T3 about 9 months back..its under warranty period.. but it stopped working again, this is the second time.. on first time, in oct'15, its motherboard was replaced, as the problem was that memory card was not working.. this time again, this same problem has occurred, repeated..why this problem has repeated, in just 9 months..?

one other problem, last time your service centre took more than one month...

I purchased goods from eBay online shopping website on 10 feb2016 andi received items at 16 feb.and I going charge my mobile connect with power it doesn't charging, kindly resolve this complaints...

After two month of purchasing battery is nt working properly and mobile power gone mobile open nai ho raha tha
Mai service center gaya to unhone kaha ki iska battery connector toot gaya hai apsai ab battery price kai paise dena padengai
Mainai kaha ye to apsai tooti hai wo nai manai aur mujhsai 1042 rs leliye
Please mujhai merai pasa wapas karen...

Dear Sony Team,

Around 8-9 months back I have buy your Sony Xperia Z2. Which is water resistant phone as per you. So, please tell me that without any physical damage how water goes inside the phone. This is really pathetic.! I even can't imagine such kind of Quality from you guys. Even every cap is closed then plese let me know that how water goes inside the phone. Hope for the best and helpful reply from your side. And resolve...

I am srinivas i have issue on my mobile regrading mobile back camera is not clarity, so i given on 23, Jan 2016 and they said Rs. 2000/- will be charged ...i sai no problem ..but it should be a quality...after that they done a job sheet and give the delivery date is not mention and after 3 or 4 days they called and said about charges then...we will give on 29.01.2016. but they didn't call and not given any feedback about weather it is done...

I purchased brand new sony xperia z5 premium from Adarsh Bansal Sales, Ambikapur, Chhattisgarh details given below:

1) Purchase date 13.12.2015 for amount rs. 56500 /-
2) IMEI- [protected].
3) IMEI 2- [protected].
4) TIN NO.- [protected] is of the shop.
5) Bill NO. - ABS/007 dt.[protected]

After 6 days o[censored]sage I started noticing hearing defect and no voice transfer clarity....

I purchased one SONY LED TV(KDL32W700B) 18 months back from Lulu connect Edappally for around 41K and suddenly it is not working from yesterday. I contacted Sony customercare and one service personnel came to my home.
Without even opening my TV, he said that there could be 2 possibilities for issue in this TV.
1.) Faulty Adapter(which could cost around 5K)
2.) Faulty Motherboard(which could cost around 10K)
3.)...

I bought my mobile 3 months back from Bangalore the model is Sony Xperia C5 ultra dual. The phone display has gone on its own. The phone does not have any scratches on the main screen or back screen and is full in condition. After going to store Croma they reached out to Sony authorized center in Hyderabad and they are just telling its a physical damage without any explanation. Earlier they told its because the phone has fell down but when...

Hi Sir/Mam

i have purchased a phone sony xperia M2 dual 7-8 month ago but when i buy its work propley foir 15-30 days but its gettiing bad and soo much hang and more and more hang some time my phon get freez and not work any touch and aftre that some time power key get not open my phone due to fully freez but that time i give that phone to service center but aftre that they did software but aftre few days in 15 days again i...

I bought sony xperia c5 ultra dual mobile in 2-3 month ago. When I copy/move/paste any large file from phone to memory card my sony phone not working. He get hanging problem. I go to service centre two time but they can't solve my problem....