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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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1800 103 7799
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Chennai
Chennai District
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600034

Sony India reviews & complaints page 160

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Address:Mumbai City, Maharashtra, 400053

Service management in regard to the service of your HOME THEATER Model: DAV-DZ350//CE12 bearing Sr.no : 6102043. It has been multiple emails shared to customer care. Still there has been no particular revert on requisition of revise Service cost of repairs for SOny DVD player. In request for same i have made multiple email requests and also been constantly calling almost after every 48 hours. Still there is no revert from them. It...
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DEVENDRA KUMAR Kharbanda
from Noida, Uttar Pradesh
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Replacement of sony LED

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.sony.co.in

I had purchased a 40" LED model No. Sony-KLV-40R452A, & Serial No. 4325381 from M/s Reliance Retail India Limited, Great India Place Mall, Sector-38A, NOIDA-201301 (UP) on[protected] vide their Invoice No. [protected]. There was one year warranty on this product as per terms & conditions of Sony company. I had also purchased Bravi Two years Extended Warranty from Sony company by making payment of Rs.5000/- on 27/01/2014. In this regard,...
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P
prabirsamanta
from Mumbai, Maharashtra
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Led plasma tv replace or repair the m. Board

Address:110032

I have purchased Sony LEDKLV 32R402A on 6th April 2014 vide Invoice no 253. on April 2015 end month TV was not working due to Mother board to be repair. finally Service centre replaced the same. Again Same problem i.e. M. Board has damage. As per above issue, my TV should replace or Replace the M. Board urgently. I think you are selling damage TV....
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B
Bhargav Shukla
from ahmedabad, Gujarat
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Sony bravia

Address:380015

Seems that sony has compromised with quality and nt bother for brand name anymore. Having issues with bravia ex model purchased in 2010-11 and has bubblss on the screen. Service team given the estimate of 11k which is 33% of the purchase price. Also. Not heard anything from sony india for my email sent .carelessness and cust. Dissatisfaction is the new motto of sony I guess....
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G
goutam12345
from Delhi, Delhi
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Error showing in sony bravia after warranty

Address:110019

Dear we bought a Sony bravia on march 2013 and TV working 1 year very good but after that some error showing in TV so we call on customer care but he told me your TV out of warranty so this repair will be chargeable 200 + 600 + parts cost, we have mail on sony customer care and my ref no- SonyIndia=[protected]' so pls help...
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S
shrirrr
from Indore, Madhya Pradesh
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Regarding the mobile heating and 4 times submitted to service center

Address:Indore, Madhya Pradesh, 453002
Website:sonymobile.com

Dear Sir we have purchase a mobile z3+ from indore store on dated 19.10.2015 and today we are 04.12.2015 since time of begging to till date device in service centre and heating problem not yet solve service center .see the sony mobile service and my request to you please check the device before. purchsing...
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Address:Kota, Rajasthan, 324005

Hello sir, This is Arpita Patidar, from kota rajasthan, and my complaint is against the company sony india. 1 year ago i purchased a phone '' sony xperia z1" and the cost of the mobile phone at that time was 37000Rs. Within a year o[censored]se the phone started troubling me, phone gets hang heats up very quickly, battery drains very fast, and what not. I went to the service center to get my phone repaired but at sony service center they asked...
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Pratyush Raj Samal
from Bengaluru, Karnataka
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Sony Bravia TV Service

Address:Khordha, Odisha, 751030

I purchased an SONY Bravia TV for which the warranty expired on September'15 and from the month of November we are facing some issue in its picture quality. Once we raise the complaint their representative came and checked and said it will cost 11k if we want to fix it (charged Rs172/- also). Later on that day we received a call from their customer service dept. asking to come down to their office with the original docs.(bill, warranty paper)...
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sanjaykpatil
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Rebooting problem not being addressed

Address:Dharwad, Karnataka, 580007
Website:www.sonyindia.co.in

Sit I had purchased a sony bravia 26 inches from a dealer at dharwad karnatak. After the expiry of warranty the tv started to reboot whenever tried to switched off from remote. After sending it for servicing the tv worked fine for 2 weeks or so. The probl reoccured. The service guy then says that the power supply is a problem and has to be replaced. The cost would be around 6000 rupees. I tried to contact sony india on toll free...
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H
hasij55
from Delhi, Delhi
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Undue delay in repair of led ex520

Address:110064

We complained for repair of our KDL 40" EX 520 TV at Sony Service Centre. We were told that screen is to be repaired. Since we had lost the purchase invoice, we were told that it is not under warranty. We handed over the TV set for repair on 16.11.2015 as per Service Job Sheet of Jolly Electronics World, Sr. No. 3816140 CCC ID 29015875. We were given an estimate of Rs.21, 000/- and they took an advance of Rs.5, 000/- and committed that the...
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S
siriahruchin
from Noida, Uttar Pradesh
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Xperia Z3 phone still not returned after one month

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I submitted my phone for repair on 26 October 2015, as it suddenly died completely. Job sheet number: W[protected], phone Xperia Z3. Service Center name: Ambe Electronics Address: Wave Mall, Sector 18 Noida, 201301 email: [protected]@gmail.com phone:[protected] The service center reps told me that the phone will be fixed and returned to me by 10 or a maximum of 15 days, it has been 30+ days now and they still keep telling...
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S
sadeeshsahana
from Thanjavur, Tamil Nadu
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Problem in display

Address:614201
Website:www.sony.co.in

From T.Vasantha(JOB NO.J5316081) W/O G.Thangaiyan 12 Vasantha mahal Nehru nagar west 1st street Ayyampettai -614201 Thanjavur, Tamil Nadu TO SONY INDIA CARE India Respected sir, I am very proud to say that I am one of the most prestigious customers of sony products for the past 20 years. I have the products of sony, like television, home theater, computer, cell phones etc., at my home. Only the sony products adorn...
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Rakesh Chandra Rakesh
from Gurgaon, Haryana
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Smart phone repair center not responding after taking 13000 rs in advance for repair

Address:411004
Website:www.sonymobile.com/in

Ony Xperia Z2 Job No W[protected] No service of handset yet, exact answer and whereabout not available after 40 days of advance payment to Kavya Enterprises, Pune. Phone Number [protected]

Above job no was given on 17 Oct 2015 by Kavya enterprises. It was told that we will get estimate by phone call. On 21 Oct 2015 I got a call to pay advance of 80% of estimation which was 15 k something. I asked for their bank account details...
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V
vidyakant pandey
from Mumbai, Maharashtra
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Defective LED T.V.

Dear Sir, I have purchase a LED Sony TV Model No. KLV-22P402B on date[protected] with warranty of 1year from Ambe Traders, Station Road, Maihar, Satna district. The TV which I have purchased was having problem of Display screen showing white which had come in 10days of its purchase only regarding which I have consulted your service centre Satna and Jabalpur district(M.P.). They have repaired the T.V. and returned after 2 months time...
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A
Apam
from Mumbai, Maharashtra
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Faulty Sony Bravia TV and poor response of Vashi service center

Address:Mumbai City, Maharashtra, 400701
Website:Sony.co.in

Our Sony Bravia 32" LED tv (serial no 2486115) started showing lines on the screen and when we complained about it at Vashi service center, they said the screen may have to be replaced. They promised to provide estimate but never got back until we called repeatedly. After that they took Rs 8, 000/- as advance on21/11/2015 but never replied back. After multiple calls now they are saying it is not in stock. It is disappointing that service...
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Vivekanandan Annand
from Changanacheri, Kerala
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Sony corporation

Address:Chennai, Tamil Nadu, 603110
Website:sony corparation

Sony India — Bad tv display 1 Review Ra ranjans on Nov 28, 2015 Add a Comment Respond To Complaint I purchased an 32"sony lcd tv from pai international, but within 2 years the display was gone. Sony is not taking care about their products and when i asked service center they will give an irresponcible answer that it is an normal defect in all company lcd tv's and lcd tv's will lasts only about 2 to 3 years .To replace the display...
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Swathiga Venkatesan
from Aluva, Kerala
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I am complaining about SONY HARD DISK DRIVE 1TB Model: HD-E1/SC IN 31305172

Address:110044
Website:sony.co.in

I want to register a compliant. I bought a SONY HARD DISK DRIVE 1TB for Rs 7, 200 and it is horrible. The product wasn't evengood for a whole month... I lost all my important data due to a manufacturing defect. This is not even the worst case.. Th product had a warranty of 1 year and so i went to a service center hoping to get my HD repaired, but instead they said that the model i've purchased was a failure model and so they replaced the...
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Krishnam Raj Jatoth
from Hyderabad, Telangana
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Mobile phone not working

Address:501511
Website:www.sonymobile.com/in

My mobile phone not working, the display is blank and I gave for service they rectified the problem but after one day same problem arising.in the previous job sheet they mentioned that they changed the parts and updated with software, after one day my mobile phone is not working.I bought my mobile in September 2015, it is just three months from now that I bought the mobile....
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N
Neha Gogte
from Mumbai, Maharashtra
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Refund

Address:Mumbai City, Maharashtra

My handset is replaced twice since mu purchase in sept 2015 and still there is autoshutdown issue. After shutdown phone will switch on only after one connects the power cable. My phone is with the service center (sai service vashi, navi mumbai)since one month now. New handsets are faulty. And since my purchase i m goin for repairs...sony has cheated me with this phone.need a refund....
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R
ranjans
from Delhi, Delhi
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Bad tv display

Address:Udupi, Karnataka
Website:www.sony.co.in

I purchased an 32"sony lcd tv from pai international, but within 2 years the display was gone. Sony is not taking care about their products and when i asked service center they will give an irresponcible answer that it is an normal defect in all company lcd tv's and lcd tv's will lasts only about 2 to 3 years .To replace the display they took 1month time, but also they charged me 11, 000rs....
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