Sony India Complaints & Reviews

I have parches new z ultra in 19.09.2014 and i have submit 3 time my Z ultra for same problam but same issue i have subbmit my z ultra in vadodara gujrat sony sarvice center my job no W[protected] sarvice id[protected] ples giv me a final solution...

I purchased a sony HD LED TV on 21/01/2015. On 01/09/2015 it was observed that the screen was becoming blackish in some parts of the display. On 14/09/2015, i booked a complaint to customer care at SONY call centre and my complaint ID no. 23507197 was given. Sony technician MR ABHIVRUDHI visited on 16 /09/2015 and inspected the TV (model NO. KDL-48w600B/BRAVIA, SL NO.3265287), vide request ID NO27557945, sent by Vigneshwar Services, Bangalore. The...

I have purchased a mobile of sony on 03.10.2015 & submited to Esquare Point Indore sony service center for not working properly on 18.10.2015 but till date those people are not responding properly that when should i will get my phone back. the job card for my phone is W[protected] dtd 18.10.2015 Model of phone is E2363 coral colour.

You are kindly requetsed to look into the matter & resolve my issues earliest....

We purchased a Sony LED TV 46" on 11th june, 2011 from one of the sony stores at rajkot. In the last week of oct, 2015 it developed a snag and the company's service engineer after checking told that TV display has gone bust. It will take around Rs.28451/- to repair the same. It is surprising that a part of product which cost around 40% of the cost of the product develops a fault in less than 4 years of purchase. The dealer has refused to...

Sir, i just purchased a xperia m5 phone from pune.the phone got wet in rain and got liquid damaged, but the phone is said to be waterproof, when given to service center they say that the litmus is wet but however not giving propre resons for its damage ...if the phone is said to be waterproof then i dont understand how this can happen .and the water proofing test is taking a long time...this is just not expected from the company ...i have...

I bought a TV in 2008 - S32 LCD TV. Have maintained it since then and have a limited usage. A week back noticed crinkles on the screen. Lodged complaint with Sony - Req ID 27912663. A representative examined and to my surprise suggested change in the whole panel. Reason provided was it happens with technical products. Not a valid enough reason for me to spend another 15k for replacement of the whole panel. If this was the scenario the...

I bought Sony mobile phone Model No. E2363 (M4 Aqua) in the month of June’15 and since then it forth time that I have submitted phone to Sony service centre and they have replaced once but still facing many problems. This time I have requested to please refund my money as the phone is not working but they are not ready. Could you please help...

Dear Sony Team, I have purchased a Sony Xperia Z Ultra Model bearing IMEI No.[protected] dated 29/06/2015 .The phone worked fine unless I observed a defect on the screen. One a fine day I observed the screen shattered from inside without any mishandling, shock etc. The touch stopped working and to my surprise there were fine crack lines on the screen from inside. There was not a single break or damage on the screen but from inside...

We have brought sony tv 2 years ago and the panel has been collapsed without our intervention now sony people are saying that you have exceeded the date of warranty in addition to that they are saying that "1" in "1000" tv' will get effected in thus way !!! q.1: my first qustion whether sony is a local brand or international brannd(in my view it is not elgible for even local brand because of the circumstances what i have seen) q.2:why...

Dear Sir / MaM I try to mail you since how many days i want direct any corporate email because your customer support will not able to help me in that case i just submit my xperia z on 23rd sep 2015 on the sony service centre in janakpuri they told me, they wanna repair a screen and insert a new display and told me the chargers will be blah blah but they also told me they will take only 7 days but right nw its 10/6/2015 now and...

Hi, I have submitted my sony xperia z ultra ( black) for replacement after it screen got damaged. I was told that i will receive the new unit in around a month. However It has been 2 months now and i have not received it yet. I had received few offers from you around a month to receive sony Z1 or sony xperia zultra in white otherwise. But i had turned down the offer since i was not interested in the same. I had received a call...

Dear Sir, I would like to bring two issues for your notice and needful action regarding service provided at"krish electronics" sony service centre mumbai centre: 1. I have submitted my laptop at centre for mother board replacement, same replaced with 3 months warranty, I collected the laptop and used for three days, it come to my notice that it's wireless switch not working &so many scratches, dents are there and cover of charging...

Order no s 80904633 sep 2015 courier dotzot cour no[protected] dated 03 09 2015 . Paid rs 499. Till date not received the product. E mail id [protected]@gmail.com mobile [protected] address 9b vaidyar street kancheepuram. (Near ekambranathar temple) 631502. Pl do the need ful l ....

I bought Sony mobile phone Model No. E2363 (M4 Aqua) in the month of June’15 and since then it forth time that I have submitted phone to Sony service centre and they have replaced once but still facing many problems. This time I have requested to please refund my money as the phone is not working but they are not ready. Could you please help...

Hello, i have sony handset and found problem of network. Service center repaired 4 times but not solved. Now they neither replacing my handset nor repaired. And ask me for diposite money for higher value handset of sony replaced with my phone.
Model: xperia e c1504
Imei: [protected]
Serivece center: sunrise electronic ahmedabad[protected]...

I bought Sony xperia M4 aqua dual on 31-Aug and within 10 days the microphone stopped working. Like every other customer, I spoke to the customer service. They gave me a service ID number and directed me to the nearest service centre (at No. 106 & 107, Shree Platinum Mall, First Floor, Near Vallabha Bag Cross Lane, Jawahar Road, Ghatkopar East, Mumbai, Maharashtra 400077). Once I reached the service centre I was horrified to see the state....

I have given my sony xperia z for repair at sai system, nagpur on 20.08.2015. Job no. W[protected]. I was told that it will be repaired within 20 days. On[protected] i received sms about estimate. Then i had a call with sai system on which they confirmed & told me that within a week i will get my mobile. I have complained help desk so many times on your phone & mail but they have not taken any action....

I had bought a Sony Bravia TV (KLV-32R412B) on 7-July-2014 for Rs 30, 000. Its hardly 1 year and 2 months now. The TV has just stopped working for the last 30 days. On calling the service engineer he is saying that the motherboard needs to be replaced. He has already charged us Rs 170 for the visit and given us an estimate of Rs 5, 800 I am surprised to see the quality of a Sony product. The life is just 1 year. My faith in Sony has...

We purchased a Sony LED TV 40" on 27th October, 2013 from one of the Reliance Digital stores at Navi Mumbai. In the last week of September, 2015 it developed a snag and the company's service engineer after checking told that TV Panel has gone bust. It will take around Rs.20000/- to repair the same. It is surprising that a part of product which cost around 40% of the cost of the product develops a fault in less than 2 years of purchase. The...

I bought a sony m4aqua handset in rs. 20, 000/- a month back. But the power backup is very bad. It consumes battery 10-12% in a hour without any use (in standby mode). No processing in back end, no internet use. After making huge investment on this handset i am tired. I need to recharge 2-3 times in a day. If i utilise internet it consumes battery 5% in 5 min. Use less phone after investing 20, 000 not a small amount. Kindly take your handset...