Sony India Complaints & Reviews

Date- 19 august 2015 1st- service id # [protected] my phone use to get switched off due to over heating of the handset. even while just browsing on YouTube the set use to get terribly heated. I complained it to the service centre( krish electronics mumbai malad east.) and submitted my handset. I was told I would receive a call in the evening on the same day regarding what is the issue. if its a software problem or a hardware problem. I...

This is regarding an item i purchased last month from Flipkart and which turned out to be fake. The Order id is - OD[protected] and the item purchased was a SONY powerbank of 10000 mah capacity from the seller "Auraa". The order was received nearly a month ago but the powerbank has not been holding charge since then. Encountering this problem i had to take it to a Sony service centre for resolving the problem. On inspecting the...

I purchased a LED SONY Bravia TV. Now found a scratches mark on TV screen & a unwanted a little bit light coming in that small span. My tv at the moment has within the warranty period. contact ten days back on 24.08.15. with sony customer care, next day service engineer visit my place & after that no response coming in 9 days. i am contact 6 to 7 times but they are no response, their voice is very nice "call back shortly". They are just...

Hi, please help me out, I have placed an order for a Sony TV with an incorrect delivery address, when I m writing to [protected]@paytm I m not getting any fruitful results, they keep on saying that the address can't be changed. Order no:[protected]...

I have a sony tv model no.32ex330. before a month it is stop working. my complaint no is[protected]. now they are saying that the board which i have replaced and payd 7000 rs is again will change and i have to pay the money again although that board is in warrenty for three months. please look into my matter. i m second tired with my sony product....

I purchased Sony Bravia LCD KLV-40S550A in 2009. It was all perfect all these days but it suddenly switched off on its own and later didn't Start. Sony Authorised Service Centre Technician checked the unit and reported the problem in mother board. He told sorry sir the mother board for this model is not available. Sir this isn't fair at all. A company should keep the spare parts until 10 years from the date of launching of a model. I bought...

I am chanchal wadhwani from Bhilai chhattisgarh. one month ago i purchased sony M4 aqua mobile from sony show room raipur worth Rs 19, 500. Sony M4 Aqua claims that it gives 13 Mp camera rear and 5 MP front but if your compare other sony mobile or samsung mobile there 8MP is far better than sony M4 Aqua. i have complaint to sony customer care so many times they say that there is setting problem in the mobile and i have corrected the setting...

I have bought a phone named as Sony Experia ZL 1.5 years back. And I am clearlu saying that I have taken a good care of the phone throughout my use with the phone. And all of a sudden a month back the phone starting switching off automatically even in the fully charged condition of the battery. The phone gets switched of without any reason and the phone could be used only when it is kept for charhing. And it could not be used by any other...

Sir i am the regular customer of Sony products. I purchased Sony LED TV, HOME THEATER, CAMERA, MOBILE . I am very happy with the performance. So with this good will now i purchased Sony vaio touch screen laptop just few months back and i used it for very few hours . Your service center informed me that it is mother board problem . Now i want the replacement of that computer sir . I am really disappointed by its performance i hope that your...

Dear All, if you consider to buy sony product. please read my below email before you buy it specially sony TV. Also be ready to spend heavy replacement cost. They are asking me to pay Rs.15360 only after 8 months. I am still waiting for my TV panel to be replaced. Sony is just business minded and asking only for money without paying attention to customer satisfaction. THIS IS GENUINE EMAILS AND REPLIES WITHOUT ANY CHANGES. I AM REALLY...

I am using android lollipop latest version. Even updated Sony Music app. But while hearing to songs.. A crackling sensation in song occurs and song stops abruptly. It is so annoying to see this. After it stops It starts again after 1-2 mins.. The cycle keeps on repeating. Till now I went to Sony customer care. In hitex hyderabad. They said there was a problem with headphones as they checked my head phones with another Sony mobile in their...

I have 40" LED sony bravia purchased @ 65000 INR which is now 2 years old . After 1 year of warranty suddenly display panel is showing black vertical lines on the screen, Sony engineer told to fix this its require new panel costing 22, 000 INR. Now After reviewing lot of websites and customer forum i found this is manufacturing defect as almost all televisions are facing same problem. Need consumer forum team help to get my faulty models...

Sir, I am working in bhel, trichy.I am purches Sony 10400amh powerbank.bower bank full charge indication. but not charging my all phone.i am order 10400amh powerbank.delivery idam 10000amh power bank.pls change in power bank.or refound my money....

I am order power bank Sony brand. Yesterday I checked it's not original sony branded power bank it's local brand.Mobile not charged correctly. I filling this company add.its frond . I want refund no exchange. dear team i want refund because you sended power bank is not original its duplicate copy. Request to you pl refend me & collect you duplicate power bank it is not chageing mobile proparly...

I have given my phone- Sony Xperia C3 Dual for service on August 10, 2015. The problem was- the side button (power button) was malfunctioning. Job No: W[protected]. Ticket ID: [protected]. On 25th August 2015, when i enquired about my phone they had asked me to collect it saying it was ready. They made me wait for an hour and said that the phone was not repaired. They never informed me of closing my service. They were irresponsible and...

I have Sony Mobile, Thats had probem. But Service Center not Good SErvice, ., So want 1- If they have Give me that old Hend set, Plz Give Extra 6, 12 month Extended Warrenty. Bcz After 3 months My warrenty period has been Expired..If That Handset again problem Then WHAT M I DOING ?... 2- Give me a new Handet, , 3- I want my money Return, Bcz, , I dont' Want Go with Sony. Witch one The BAD service Contact no[protected] Bls ...

Complaint dated:26 aug, 2015 i bought an xperia z2 on 23 july from amazon.in, which i got replaced on 28 july because of its extensive heating.I got the replaced model on 2nd august. On 25th aug i captured some images at night and then my camera was totally fine. But when I removed my phone from charging on 26th, i found out that there were bubbles on camera and flash from inside which i thought would dry off within a day. But...

I have purchased my Sony Xperia M2 in Nov 14, in June 15 it is started auto switching off again and again, 1 week it continues so we switch off the phone and keep memory card and both SIM out and again inserted both & started. SIM was not read by phone it display the message "insert SIM card" then we send the same to customer care on 1st July 2015. He checked the same and told that SIM card slot to be changed; but till now we have not get...

Sir As i complainted earlier regarding service issue of XPERIA Z3 compact I got a call from sony repair and replace department yesterday 26th august 2015 from Mr. SHRIVASTAVA for the return of my full amount against service issue after verification that my handset is under warrenty but somehow during transaction the transfer got reversed and from my account money got transferd on them forst they told me that send your mini statement so...

I bought a SONY xperia M2 dual on 17 aug 2014. It worked for a month although it was terribly slow but I managed somehow. Then it started crashing down frequently. Since I live in a small town due to my job and am new here i couldnt locate a service centre. after few months i went home and asked my sister to submit it in the service centre where they said it happed due water pentrated inside(which absolutely rubbish as it never happened)...