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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 196

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R
ravikumar.bhushan
from Gurgaon, Haryana
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PROBLEM IN XPERIA C-Service Request: 1-18946411562

Address:Faridabad, Haryana

Dear Sir/Madam I had purchases mobile Xperia-C on 13/11/2013, two days after when i purchased this phone there is problem in speaker, at first i thought there would be a minor fault in my phone so i take it to the seller(Vijay Sales Faridabad) whom i'd purchased it, he suggest me to go to service center.At service center they will say some software problem & after repairing return to me, then after 1 month same problem will appers again...
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C
Chirag Chhabra
from Mumbai, Maharashtra
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experience of Sony xperia c3

Address:Amritsar, Punjab

i bought SONY XPERIA C3 dual black IMEI NO:[protected]. from CROMA AMRITSAR 143001 (punjab) on 20/10/2014 at 12:00 AM invoice no.SLF02A[protected] registered mobile number [protected] & [protected] MR.ANIL KUMAR. From the first day I bought my phone I was getting the problem of SIM next NOT WORKING PROPERLY AND AUTOMATIC SWITCH ON AND OFF. Next day morning i.e. 21/10/2014 I visited CROMA store and told my whole problem which I was...
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R
Ratna Rishi Tilak
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repair

Address:Agra, Uttar Pradesh

I brought this one on[protected] and today my phone dipped into water after some phone switched off . i went to the nearest sony centre and they said ur phone have no warranty as sony does not cover water damage. i said it is ok u can charge me for repair but they said sony does not repair this phone model, i shocked .and they said u can exchange this phone with new phone and get 20 % discount only At the time of purchase sony gave me...
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Address:Mumbai City, Maharashtra

I have purchased sony xperia z1 in feb 2015 and nid wticed a spot on scremay15 5At First I thought it was due to the screen guard so I removed that. soon after I know its on the LCD. When I showed that to authorised service center HRR tele commotrade pvt ltd at dadar mumbai they first told me one spot on screen is okey there is no effect on performance and refused to accept my phone. When I told them to plz Let me talk to your superior then...
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Isshu kashyap
from Gurgaon, Haryana
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Very Worst Response from the Sony Service Centre

Address:New Delhi, Delhi

I bought a sony phone(sony xperia M dual black)eight months back. I got heating issue in that phone so i went to Sony service center. The service was so pathetic. At the time i gave them the home it has only heating issue. They told me that this a mother board issue and need to change it and i have to pay rs 7000 while the product is under warranty and they told me that this issue is because of water. I dont know where is the problem whenever...
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R
reddy96
from Bengaluru, Karnataka
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wall mounting and demo for new connection

Address:Prakasam, Andhra Pradesh

hi all, I purchased new 42-W900B sony led on 5th may 2015, for wall mounting sony send request to nearest service centre (ID[protected] i.e Pranank Electronics Guntor, Andra pradesh ph[protected], i kept trying for past one week, finally they sent one technician to my home, (on 13th may 2015) the technician, he doesn't know anything about wall mounting and all, forcibly he is asking wall mounting and demo Coupons, Pranank Electronics...
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A
avghoniya
from Noida, Uttar Pradesh
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Complain No 25173133 till date not solved

Address:Rajkot, Gujarat

I purchased sony lcd tv from reliance reatil ltd rajkot before 4 months and it is in warranty period. It is automatically stop working since last 20 days. I also register complain to sony call centre but, till date it is not salved. I bothering to calling sony call centre reapeatedly....
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R
rajaram.vasu
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsatisfactory & Incorrect Information

Address:Coimbatore, Tamil Nadu

I've given a camera for repair for this Call Centre is saying that there is a possibility of free service or a discount is possible Actually my camera is working fine but 2 parts are not working intermittently The customer care guy Velan[protected] is giving a proper response & not willing to share his next level of escalation & repeating the same response every time. Please note that they are charging double the...
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V
veenupandey
from Delhi, Delhi
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repair of sony bravia lcd tv

Address:New Delhi, Delhi

i hav registered complaint abt my bravia tv model no KLV-32V550A engineer visited us on 29-4-15 he said that mother board is not working it has to be replaced it will take 10 days job sheet has been made order has been placed aftr that i hav called service centre many times they keep repeating that part has not come 15 days passed .. this is very unprofessional. plz look into matter n try to resolve it as soon as possible...
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A
abypanchal
from Panaji, Goa
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mobile repair estimate 1-18991025582

Address:Mumbai City, Maharashtra

I HAVE GIVEN MY PHONE FOR REPAIR AT A NEAREST SONY PICK UP CENTER FOR PHONE EVALUATION FOR ITS PROBLEM. ITS TICKET ID :-[protected] DATED:- 21/04/2015. MOBILE:- SONY XPERIA Z1. PURCHASE DATE:- 24/01/2014. I DID MENTION MY PROBLEM WITH THE HANDSET FOR THE SAME . I GOT A ESTIMATE FOR REPAIRS COST OF AROUND Rs. 27015/- WHICH AS OF TODAY IS NOT EVEN THE COST OF THE MOBILE ITSELF. AS PER THE COMMENT I HAD GIVEN, IT HAD A LITTLE NIGGLE...
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P
Parul Padhi
from Delhi, Delhi
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Sony Xperia SP not switching on

Address:New Delhi, Delhi

After completely charging my phone to 100% I tried unlocking the screen as I have a screen lock however it got switched off on its own and since then it is not switching on. Every time I connect it to charger a red flickering comes on the bottom. I have tried all the modes of switching on which have been provided on the official Sony site like stimulated battery off etc. However nothing seems to work. This phone is under warranty. This handset...
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R
rvicky
from Sarai Mir, Uttar Pradesh
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vaio laptop not working

Address:Panchkula, Haryana

I have a Sony VAIO laptop.model no. Vpccw25 fg. Problem is that when we press the power button, power button glows green permantely but nothing happens next . No hard disk access indicator glows. As per me it is in stand by mode. No power pulse generated to make it power on .please suggest me the solution....
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S
sagarsoma
from Chodavaram, Andhra Pradesh
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servicing of sony wega trinitron tv

We have a SONY wega trinitron tv purchased in 2002. The set was working well since its purchase except on one occasion in 2011, when it gave problem which was solved by authorized serviceman of SONY. On 25.4.2015 the tv became out of order once again. The authorized servicemen could not be contacted before 27.4.2015. (probably 25 and 26 April were holidays) The serviceman came in our house on 27.4.2015 and physically examined the set....
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Dear sir, sony xperia z3, charging pin cover pasting has gone .to which it wolud be able to hang free when the cover is removed for charging .. i visited near to the sony xepria customer care service near to my hme . he is charging me for thaht around 500 rs/-...
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K
khetri
from Jamnagar, Gujarat
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Sony Camera is damaged by Service center

Address:Jamnagar, Gujarat

I have a Sony Camera Cybershot DSC-630/BC E32. I began to notice a problem while trying to focus in Macro mode. I noticed a small scratch or flaw on the lens which I suspected might be causing the problem. When I contacted Sony I was told to return to their service center. I took the camera at my expense to the recommended center. They had my camera unit with battery for more than three days and not replied anything and returned back with...
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R
ram_n81i
from jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding sony mobile

Address:Jaipur, Rajasthan

Dear sir, I purchased Sony Xperia SP IMEI : [protected] for a consideration of Rs 19000 paid in cash vide your cash memo/ Receipt/ Invoice No. 19004 date 29/04/2014 I am facing issues with my device from the beginning like overheating, camera issue, camera not properly autofocus, picture clarity, dust in camera lens for which I submitted my phone to service center on 5th may 2014(job no.DOA-D[protected]. After few months I got...
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H
hardeepsingh123
from Bengaluru, Karnataka
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TV extended warranty card overwriting and not clear about expiry of warranty

Address:Uttara Kannada, Karnataka

I purchased above specified TV model (SN. 3269488) with one year warranty on 22/03/2015. I wanted to have peace of mind for next three years. So I opted for two year extended warranty and paid for TV + 2year extended warranty in full. I have received the warranty card (number is[protected]. But there are some problems with it. 1. Customer’s signature are there on the card. These are not mine. These were there when I received the...
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S
sallubhai
from Gurgaon, Haryana
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after service my z3 back panel not fixed properly

Address:Bangalore, Karnataka

i have given my Z3 for servicing in m/s.abhivrudhi tech jayanagar 7th block Bangalore on a date of 13/04/15 & i have done my half advance payment for changing the broken display i got my mobile back on 08/05/15, sony executive said that i will get the cell within 10 to 15 working days that was too late i got my mobile. but serviceing was not done good my mobile back panel was not fixed properly there is a little gap & i tryed with...
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T
TMAM
from New Delhi, Delhi
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RE: Home Theatre BDV 9200

Address:New Delhi, Delhi

Sir We received a very poor service for the Home theatre we have. Its DVD player had a problem and the Star Electronics, Naraina took more than one month to repair it. When they returned it back it had scratches all over they took it without packing in open and filled it with dust. The home theatre is still not working and its surround speakers are faulty or their wireless receiver. Please take action against them and assign our complaint...
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D
Deepak Bablu
from Delhi, Delhi
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Xperia z2

Sir/Madam I have Sony xperia Z2 with IMEI number [protected]. I submitted mobile at your Rohtak ( Haryana ) Centre. Problem was that voice not goes clear to other party.They submitted mobile for 12-15 days as they send it to head office.Problem remain same after you change mike.Before it mobile was submitted for 15 days for network problem, as problem was solved after changing mother board . How much time I have to submit my mobile.Why...
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