Sony India Complaints & Reviews

Service Request: 1-[protected] .job no. is W[protected] I would like to update you on the latest on the issue. On 7th april, The handset has faulty video devise. I went to service centre at Irla and my set was upgraded with software but the fault with the video was same. The Technician e informed that this particular model has problem and he will forward this complain to higher level and get back to me by today. Have not received...

Having problem with my new bought mobile phone Son Xperia C3 Dual. The personlisation keeps on changing itself after every reboot. Also the shortcuts created on home screen goes missing too after every reboot. Raised the issue with Sony care but still they are not giving me any satisfactory reply, Went to sony authorised service centre on feb 8 but in vain, Raised the matter to sony officials & its been more than 2 months & still...

Whosoever it may concern. I have purchased Sony Xperia Z on 02/08/2014 @ Rs 20000 from Vaishno Electronics Pvt Ltd. 131, MCD Market, Karol Bagh, New Delhi-110005. Now I have a problem with my phone. It is not getting display. I submitted my phone at Sony Service centre, J P Electronics E-1/10 Shop no-33, Aggarwal sector-7 opp NN Mail Rohini Delhi-110085, on 21st Jan 2015 (Ticket ID No [protected].) I was told by service centre...

Dear Sir, My Sony Bravia TV went out of order in the last week of March 2015. I contacted the[protected] who gave the contact of Neosa Electronics. One person came after two days and cleaned something inside. The picture was coming, but said if it doesn't come then take the set to Neosa, Kolkata. I am 67 years old with no help. I took it to Neosa on 11-04-15 with great difficulty myself, carrying such a heavy weight. One person checked...

hai, sir i have brought the mobile in last month, i am faceing the problem with my mobile, the service center in hyderabad, madapur .there are not responding for my complaint, i want this phone to exchange . the back camera is very bad .i am faceing many problems, so please kindly respond to my complaint....

Bought one Sony LCD Television model LCD KLV-32EX300 from Kings electronics, Nerul Navimumbai on 24.7.2010, within four and half years, the display is not working, tv is completely dead. How these sony people tell in thier advertisement that their products are so good and lo what is this, they have completely cheated me, i know sony managements are making this type of bogus products and cheat the gullible customers like us, my neighbours...

I purchased Sony Z2 mobile in October 2014. After buying mobile is making problem of Hanging on GSM Mode, Screen Touch etc issues and when i reported to service centre than they said the problem is relating to SIM Card. After it i changed my SIM card and again same problem persists and service centre repaired the cell and gave me after 15 days. After 15-20 days again same problems like Sound, heating, Network occurred. Today i got contacted...

We purchased a LED TV in Singapore on 4th Jan 2014 using it in Chennai. Since a month red & bluish green coloured lines appear in the middle of the screen affecting TV viewing. These lines are getting big in its width. I have attached few pictures of the TV. We have tried checking it the default picture in the TV, and have also checked playing movies from DVD players. And finally as advised the customer care people, we have also...

I am a SONY Bravia LED customer and own a Bravia smart LED tv(model : KDL 40EX520 ). Since today morning, I am not able to use the youtube app on this LED tv. Upon checking with your technical team, I got to know that Google has stopped supporting all the SONY Bravia tv models (<year 2012). But this app will continue to be available on all new sony LED TVS. As a customer I feel discriminated due to this. I purchased this TV 3-4...

Dear Sir/Madam, I had purchased Xperia Z Ultra on 1st April 2015, due to rain on 11th April water got into my mobile through speaker though all ports were properly closed and company claims that set is waterproo[censored]nder 1.5mts upto 30 minutes. I went to service center at Mansarover complex Bhopal. They said that I have to pay Rs.7276 for refab set or take another mobile of Rs.10845. It is not acceptable so my husband Mr. Samir Sharma has...

I bought a Power Bank of Sony from flipkart remodel # CP-F10L, which is not working properly. I Full charged my powerbank of 10000 mAh and tried to charge HTC500 of 1800 mAh battery. It was hardly able to charge my phone full, and tried and tested thrice, it not working, I want this product to be placed, or refund my money....

Hi there, I have been facing issue with the service center in Bangalore. I had visited the Numeric Communication Service Center which is an authorized service center for Sony with my Sony Xperia Z Ultra cracked screen on 10th of March, I was told i'll be given a re-furbished phone by paying 10, 500/-. The process will be proceeded only after paying 50% or more amount. on 16th of March I paid full amount of 10, 500/- for the re-furbished...

what's the point selling a phone with a 'waterproof' rumour that gets damaged by water only?? While selling a Phone the company assures full support in case of any damage or malfunction, but when the phone is really damaged, why do you keep explaining company policy to customers??? Either stop boasting about your "Water Proof" phones or stop your diplomatic answers at your service centres. I brought a Sony Xperia Z {IMEI:[protected]}...

Dear Concerned, I am sorry to mention but Sony retail outlet service has been very unprofessional, I had ordered 2 PS4 at SONY CENTER 4A ELGIN ROAD SOUTH KOLKATA - 700020 T:[protected] on 10th may paid in full on 11th May. First of all there was no display in the counter after all if I placed the order ands till date I haven't received the product, I have been harassed on a daily basis saying I will get it on the next...

My 4 month old Xperia z1 compact with having some over heating issue, I have submited it to sony service center on 27 th feb. I was promised from service center that I will get a replaced new set which came after 21 days.That was not replacement it was any other customers repaired set and was totally physically damaged from outside, i returned it on spot.After 10 days again a unit came was fine from outside, but was having heating, auto power...

Hi, I have raised 4 service request for a replacement panel of Sony Bravia LED TV- KLV-32 EX330. The first request #24574586 was addressed by Chaitaniya Electronics-Chinchwad, and the Replacement Panel was of Bad Quality ( Picture quality was bad, Many standard features were not active/accessible ), So I had rejected the replacement and requested for the authentic/original quality replacement. Had also request for the total cost estimate...

I HAVE PURCHASED THE SONY LED TV 42 INCH KDL42W700B ON 20TH MARCH 2015 FROM SONY CENTER (VALUABLE ELECTRONICS NASHIK ROAD). WITHIN 20 DAYS FROM PURCHASING THE TV IT HAD SUDDENLY STOPPED WORKING ON 10/04/15 THE LED PANEL COMPLETLY TURNED INTO WHITE SCREEN AND HORIZONTAL BLACK AND WHITE LINE STARTED APPEARING ON THE SCREEN(NO VISUALS). I LOGED COMPLAINT ON 11/04/15 AT RELIABLE CARE, DWARKA, NASHIK(AUTHORISED SONY SERVICE CENTER). ENGINEER...

in dec 7 2014 i buy sony z ultra slim phone in march i had phone in my pocket in phone cover i was driving the car there a cal to pick when i open the case touch is not working then i restart the phone same problem then i check there is a minor crack on screen upper portion near speaker and touch is not working and the crack is getting more so i went to service centre for the problem they check all the phone they also get agree that there...

We are facing this Issue since mid of February 2015. The representative [Javed-[protected]] of SONY Service Center in Santacruz has all the detailed information. The monitor's display goes off in about 15mins or so after switching on the Computer. The System remains on but the display goes off. We have been approaching you all since quite a long time. I would rather request you to send a engineer n get the issue solved or give us a replacement....

My Xperia M2 (D2302) has stopped working for the THIRD time within the warranty period. After repeated telling the service center to replace the set, it has not been done. My phone is currently at the Sony Service Center, F1 Info Solutions Pvt Ltd. 206, 2nd floor F-block, competent House, Middle Circle, Cannought Place, Delhi-110002. My Ticket Id is [protected] and Job Number is W[protected]. This is atrocious! Do you think I have no other...