Sony India Complaints & Reviews

I have registered a complain Service Request ID 21381344 on 07.10.2014 that my Sony LCD TV is not working. Model No KLV-32CX320IN5 Serial No. 7006969 Technicians from Tiruneveli, Tamil Nadu attended the service request and taken some parts on 11.10.2014. After 5 days they informed that there is a problem in panel and that is to be removed and it will costs around Rs 11500/-. I had purchased the TV in May 2011. The TV was working...

I had purchased Sony xperia Tipo reference number being [protected] dated 27 feb 2013. Within one month from the purchase the device had touch issue that the touch was fail to behave sometime and I took this for repair in Ahivrudhi tech Jayanagar service center. They addressed the issue saying touch problem and replaced the touch After few days of repair another problem occurred that the screen went blank and nothing can be seen...

Hi I'm Suresh Murugan I purchased new Sony C3 mobile cost of 20 k from 18/10/2014 and after one week I got issue like automatically off, So 29/10/2014 I submit my to Sony authorised service center in TAMIL NADU, Chennai service address is: Abirami Plaza, 17/4, M.K. Reddy Street, west tambaram, Tamil nadu, chennai-600045. First ticked id was W[protected] this ticket resolve on 12/11/2014 more the 10 business days and again I got one issue...

I have been a regular Sony mobile user for past couple of years and was quite satisfied. Following my Sony affection, I bought Sony Xperia Z1 soon after its launch in India for INR 40K. This was my third Sony mobile. I was very happy and overjoyed with my luxurious phone. But sooner than expected, the phone became slow in response, started hanging frequently and even automatically turning off. I was struggling with this issue, when another...

Hello sir, I want to give a complain about Happy care service center. I am really having very bad experience with this service center. Last month i gave one Sony music system for repair where the Radio was not working, they called me after 3days and give the estimation. Although the repairing price was high as compared to my music system purchase rate i said yes because i don't want to waste that. After that no response from them for...

I was having troubles with my sony vaio laptop model soon after i bought it. Initially i thought it was a glitch in my operation and tried to resolve the problem using sony assist but my efforts went in vain. Then i decided to contact sony vaio service centre and registered a coplainta regarding my laptop. I myself went to the service centre(m.k. reddy street, west tambaram, chennai, PIN-600127). They took my laptop and returned it to me...

Water went inside my xperria z.. All the ports we closes.. An put it in a tub of water to show my frnds.. Started flickerin an then switched off.. I had problems with the phone 3 time.. First time replaced phone wit new phone but tat kept heatin up so they gave me another but tat was not a sealed pack.. This one jus fininished the warranty period.. Is xperia z waterproof only in the warranty period.....

I had deposited a audio ( Model no.CFD-RS60CP/CSP5) as on 23.08.2014. for repair as per job no. J42220964 as on 23.08.14. But I am sorry to say, after a gap of almost three month, I have not get the required service from your end. It is necessary to mention that I have already paid the required service charges. Sony is a world wide reputed brand. This is unfortunate to me as a customer, that the trust of the brand is decaying. Please see...

DEFECTIVE PANEL SUPPLIED (KIND ATTENTION : Mr. Kenichiro Hibi, MD, SONY INDIA) and Mr. Uttam Chandra, Mr. Anil Jha) Refer Request IDs 22262613; 22435973; 22382422; 22376110; 2236155 सोनी के Engineer ने 15th Nov., 2014 को हज़ारों written requests और phone calls के बाद विज़िट किया और confirm किया कि 22” Sony TV का पैनल ही खराब है....

Dear Sony, Sir, I bought sony Xperia ZR on march 2014 but with in 2 month i faced problem on my sony mobile which i could not digest because sony has high brand value on mobile phone that is why i bought sony mobile even my friends compelled me to by some other mobile but i told that even it is costly it would come for longer period.But with in two month my touch was not working properly and I gave it to Sony service center in Madurai(Tamilnadu)....

Purchased SONY XPERIA TIPO DUAL and after normal use, within 11 months it started problem. Kept the phone in VIDEO PLAZA, MIDNAPUR, W.B.721101 . Got the phone back after 21 Days on 4th Nov with On off switch and volumn up-down switch are jammed and auto rotate was not working . When contacted again to VIDEO PLAZA SONY SERVICE CENTRE after 4 days, on 10 NOV( Monday), I was told that guarantee period is over 2 days back and I have to pay about...

I have purchased a LED model KDL-32EX420 on 14/04/2011.I regulay used sony product due to the brand name and good will of the company.But unfortunately there was defect in the system during warranty period.On persuasion the problem was solved and I repeatedly request your people to replace the set. But I was told that the panel was replaced and the problem would not repeat.I simply believe because of the reputation of the company.At that...

Hi All, This is regarding my LED Bravia for which I have raised an incident on 21 Sep 2014 where a pixel on the screen was damaged. On Oct, 09 2014, my LED was picked from my place saying it will be repaired in couple of days but its been more than one an half month now, I haven't got my LED back. I had word with Service centre people number of times where they shared multiple status like - Part was ordered but not delivered yet,...

I had given my Xperia M at sony service center Gwalior on 03/11/2014, and they told me there was some hardware issue and that a part has to be imported. Now that it has been done, the repair status is still pending and they're just delaying the work. I need the phone immediately, but all they do is delay things.The...

Apart from a transparently self-serving email that pretends as though “signing up” with Sonymobile will get me better service, I have had no help from your customer service number or your service center. It is now 28 days since I submitted my mobile for repair because I dropped it and cracked the touch screen. Sony India has managed to add Sony to the long list of Indian companies that do not care two hoots about their customers once...

Actualy my 47 inch led tv monitor is working but stuck in the antenna or cable mode and not able to move to hdmi or usb mode and even home menu, due to misuse of remote and this happened to my other 26 inch too, When i had taken to SHARON electronics.they techinician said that monitor is not even onning, i went and onned at the back and afterwards took for repair and re wrote the repair menu and after four hours they told that the motherboard...

Pls do not buy any type of sony product specially mobile because their services are low quality. I am very disapoint from service. I told you again my friends pls do not buy sony product. I give you advice for SAMSUNG AND HTC. I had purchase xperia zl on 9th of october2014. After one day their is a problem in cemra . than I went to care fir D O. They give time for one week . But after ten days I contact to toll free no. They told me they...

Dear Sony Team Writing this mail with 0% belief on Sony Products.This is to inform you that I have purchased Sony Xperia Z mobile in the month of May 2013 and the cost was Rs 38000/-.Within this 1.6 years mobile had charging problem and took to anna nagar-chennai service center.People checked and they are claiming that this has to be sent to Sony factory and that would cost Rs.14000 for changing the mother board... First of all I would...

Bravia LED ex520 40 inch purchased two years back having display problem. Lines and colour distortion on display. Engineer says panel needs to be replaced and that costs nearly half of the tv price. This is a torture by Sony providing expensive products that does not last for even three years....

Sir i am Mr Prahalad Rout .I had purchasaed a sony digital camera of model no DSC-WX350/WCE32.Unfortunately it has been fallen from my hand.So the slider of the lense has been broken.So i went to happy service centre which is located in the address N 4/251, oppo indradhanu market, irc village, bhubaneswar on 27-10-14.The job no is J42597636 .They told me that after repairing we will contact you but they did not contact me till 13-11-14.I...