Sony India Complaints & Reviews

Hi, I have brought a new Sony xperia C.In the specification, we could see internal storage as 4 GB, but in real scenario, the phone memory together with internal storage is only 2 GB. I am not able to install any updates or any new apps even after changing the storage medium to SD Card. Kindly help me with this at the earliest. Thanks, Nayana...

I had purchased a SONY LED TV KLV-32EX300 on 2r April 2013 from ARVEE ELECTRONICS Lajpat Nagar, Central market(New Delhi)for Rs.30, 000.00 with extended warranty of 2 years from Bajaj Finance.The TV has been using very rarely in spite of which on 22nd Sept 2014 the display got blanked immediately without any per-troubleness. I have called Bajaj Finance for verification & survey of the same but they did not turn-up & finally...

I am very unhappy with service provide to customers by Sony. Especially being a Japanese brand. I had submitted my PS3 to the Sri Sai Electronics on 7th of September.(Kindly refer attached job sheet) This was regarding updating issue. It was the duty of the service centre to give me updates on my play station but it never reverted me.I always had to follow up with these people all the time. When I called the service engineer says...

I purchased Sony Xperia E1 Dual Mobile 4 months ago. Till the last four months it has given me lots of problems. I have went to sony service center many times and service centre said me that they have changed the mother board twice. But after changing the motherboard twice the handset is giving me number of problems like - Slow processing/functioning of the phone, gets hanged in between, not picking of sim card and many more problems. After...

I was facing some dead pixels issues with the phone. I went to the kutchery road service center (Meerut ) to get it checked and i was told that there are some dead pixels in the handset and it needs to be replaced. Now it has been 7 days already and i have not got my phone back. Three days ago i was shown a refurbished phone which was to be given to me but as the same was not in working condition same had to be replaced again. I do not understand...

I have bought SONY home theatre model no BDV E-290 / M E12 on 13.10.212 at local authorised dealer M/s Vasanth & Co .Yesterday when I switched on the set the power supply for the unit was not received from the source.I handed over the unit to the local authorized service centre ( City Electronics) JOB NO : J42272025.I have made several phone calls to the service center to know the current status of the unit.But they are not replying...

MY 42"LED KIT HAS BURNED AND COMPLAINN REGARDING TO SERVICE CENTER ON DATED 22-SEP-14 BUT NOT ANY ACTION TAKEN FROM SERVICE CENTER SAID THAT KIT IS NOT AVAILABLE SO WHEN KIT IS AVAILABLE THEN WE CAN REPAIRE IT, SO SIR GIVE THE ATANTION TO THIS BECAUSE LONG TIME TO SUFFER DO THE NEEDFUL HELP. REGARDS SHASHANK AUTO PVT.LTD. E-MAIL [protected]@yahoo.com...

Dear Sir, I have purchased the aforesaid “Sony Xperia M Dual Sim Purple” on 21/11/2013 (Invoice enclosed). Later on, in the month of June 2014, I have experienced the following problems: 1. Mic (Mic stops working). 2. Speaker (Speaker sound becomes noisy). 3. Power Button Problem. For the aforesaid problems with my handset I had visited your Sony Authorised Service Center named “Ankur Care Center”, Church Road, Civil...

The service centre, JP ELECTRONICS ROHINI (ND) Forged us by putting faulty screws in XPERIA M. Also all the screws were not put. 6 were missing After a month or so when we got complaints with the lock button and mentioned the screw issue guy acted damn rude and asked to perform some check to find if the handset had been checked outside. Now they are not ready to accept there mistake....

From: milind redkar ([protected]@hotmail.com) Sent: 03 October 2014 14:09PM To: Sony customer service (sonyindia.[protected]@ap.sony.com); swati.[protected]@timesgroup.com (swati.[protected]@timesgroup.com) Cc: allwyn.[protected]@ap.sony.com (allwyn.[protected]@ap.sony.com); hemant.[protected]@ap.sony.com (hemant.[protected]@ap.sony.com); sunil.[protected]@ap.sony.com (sunil.[protected]@ap.sony.com); kenichiro.[protected]@ap.sony.com (kenichiro.[protected]@ap.sony.com); kazuo.[protected]@jp.sony.com...

HIGHLY DISSAPOINTED BY THE WAY DEALING WITH CUSTOMERS I VISITED SONY STORE AT BRINDAVANAM OPP CO OPERATE BANK, NELLORE, ANDHRA PRADESH, INDIA, AND HIGHLY DISSAPOINTED BY UR SERVICE. THE STORE MANAGER WHEN ASKED FOR DISCOUNT SPOKE VERY RASHLY NAMING TO BY AT OTHER STORE TO GET DISCOUNT. I CAME TO BUY SONY LED TV FOR ITS BRAND NAME AND BY THE WAY HE SPOKE I WAS FORCED TO BY LG TV IN NEAR BY SHOWROOM. FOR MY INTREST IN SONY PRODUCTS...

Hi Team Please refer my mail dated 29/09/2014 but till this date no reply in this regard. Neither you reply nor your Vasai Service Centre replying. We have purchased above product from Vijay Sales, Vasai West Branch Invoice No. V. No:32-VS110-13SIADNF40, Serial No. - 4306115 Dt. 15/10/2013 on the name Mr. Samir L. Ajmera . We have visited on Dt.[protected] to Sony Service Centre ( S. G. InfoTech, Vasai (West) )Phone:[protected], Mob:[protected]...

I purchased Sony Xperia m on 6/04/2014 with android version 4.2.2. Recently I upgraded it to android version 4.3 after which the camera became very unclear and captures blurred images. However the camera video quality is satisfactory. I took it to Sony service center and they, without even examining it properly, said that there are scatches on the glass and the replacement of glass will charge a sum of Rs. 1200. Literally, the glass has a...

Dear Sir/Ma'am, I have purchased vaio laptop model no-vpcf135fg product code[protected], product serial no-7003985 on 03 oct 1911. for the purpose of warranty of this laptop I have again purchased two year extended warranty through your Sony India The purchased VAIO ONSITE WARRANTY PACK SERIAL NO IS -150412.which is valid till 02 oct 2014. since last four five days i am facing starting problem on this. Yesterday we have sended this laptop...

Sir I kindly inform to you that the SONY XPERIA service centre in our city is not service properly of our mobile phone. They behave with us very rudely and not give the proper response about phone and also not take call at maximum time. We are very irritated by them. They say that our phone will be not repaired in case of out of warranty so where would be we go now. If your company provide service only in warranty period then now what should...

Dear Grievances Team, I have purchased Sony Model No C6603(Xperia Z) on 3rd April 2014. But on 28th of Sep 2014 my set goes down and not switched on after that. Such kind of problem comes earlier also and i have visited Sony Service Center in Ambiance mall Gurgaon. As my set is in Warranty but Advance Electronics who is Authorised service center of Sony is denying to replace the same. They are telling against replacement they will give...

I Purchase sony xperia E1 Mobile On 16 August 2014. And Now Today suddenly Mobile Is very Heat. I Open Back Cover I saw Battery is very Heat. I can not take in hand. It is very hot. and a mark of fire in Mobile & his Cover. I Went Sony Mobile Service Centre. Owner of Service Centre give not response & he said Company Not give warranty & guarantee. I am shocked. That Sony is a Very big Company In Others. & Any Company...

I bought a Sony LCD 32" TV 2 year back with 35k rupees. They advertised that they have voltage control system in TV and no need of Stabilizer. Now the panel became damage and the engineer told need to replace with LED TV, lack of stabilizer, the panel damaged - I need to pay 13000 extra. Do I need to pay 48k for LED that too from Sony. Going for consumer case. If an LCD TV from a brand like Sony doesn't work for even 2 years, on what...

R/sir I purchased 2 sony xperia z ultra phones from your authorised dealer m/s Sadhu Sons Kurukshetra on[protected]. IMEI no of both phones are [protected] and [protected]. My phone is running very well but in august 2014 i found a problem in my phone. there is crack in internal side of display. i dont know how this crack come in display. due to this, touch function of my phone is not working but my phone screen showing well display....

dear sir, I am purchasing sony bravia ex72, LED 40 telivision 72000/- onwards - date : 5th month of 2012 really i am booking to believe on sony india. one year warenty - sony company (2012 to 2013) second year warenty - 3500/- iam paying (2013 to 2014) third year they will demand - 8640/- Rs. I am a self employee, so i did't pay the amount, on 5-2014 finished warenty, 9th month i am facing telivision screen. they talk screen change -...